Distribution Supervisor

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our Mission We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they’re chances to grow, do what you love and build a career with us! Supervises and coordinates activities of workers concerned with providing work orders & inventory records for distribution accounts. People Supervisewarehouse teamdaily workflow Assignduties and examinework for exactness, neatness, and conformance to policies and procedures. Maintaina productive staff by creating programs for hiring, training and professional development. Applysound communication and motivational techniques in supervising, coaching and disciplining associates Manageassociate performance and recommends promotions, wage increases and terminations. Planstaffing level of distribution warehouse personnel. Assistin preparing work procedures, work schedules, and expedites workflow. Identify with manager, develop, and mentor your No. 2. Operations Utilize Expeditors proprietary distribution software and coach the team on it's use. Oversee and ensure compliance with Expeditors Operational Process Standards. Day to day supervision to ensure compliance with Federal, Stand and local regulations. Customer Service Support the manager and or the sales department where needed: Makeintroductory contact with new accounts and maintain effective relationships with existing accounts. Addressthe more complex and non-routine customer issues and requests related to warehouse operations Coordinatenew accounts, gathering all necessary information and assigning accounts to the warehouse team Auditall new accounts and follow up on responsibilities of the Logistics Coordinator to ensure that customer needs have been met. Finance Workwith the Distribution Manager to help develop and recommend the annual departmental operating budget, making said budget consistent with the desired customer service levels and necessary equipment upgrades. Interactwith credit and collections personnel regarding payment problems. Retention Assistin following up on current customers and conducting Quality Management Reviews (QMRs). Directand controlthe release of orders to shipping to ensure timely delivery to customers and meet company efficiency goals. Directs and oversees order processing and ensures that data entries on documents such as delivery orders and inventory reports are accurate and timely. Make recommendation to Senior Management on programs to improve operation of the customer service function. Documentation/Reporting Trackon-time delivery and other performance measures. Providenecessary reports to management. Gather and analyzedata concerning department operations and customer requirements. Distributereports to various functional areas as required. Compliance Promote compliance bydiligently following all company policies and regulations and in being the role model of integrity and pride for all employees Proactively communicate with the team to ensure continuous awareness and understanding of policies and regulations. Systems Develops procedures to ensure the efficient operation and utilization of warehouse equipment. Determines and recommends enhancements for efficient operations Be involved and suggest system/process improvements. Culture Proactively promote the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary. Additional Other duties may apply on an as-needed basis. Qualifications Knowledge Knowledge of customer relationship management software programs. Inventory management, budgeting, and accounting knowledge is required. Expeditors company policies and procedures knowledge. A good understanding of Expeditors’ products, services and systems. Strong market and competition knowledge. Skills Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results. Requires direct warehouse-related experience in customer service, with management skills such as planning, supervising, controlling, organizing and staffing. Communication skills are necessary to establish effective working relationships. Behaviors Self-reflecting and open to feedback. Initiative and ability to work in autonomy. Role model of integrity and pride for all employees. Proven leadership attitude and background. Meet company standards of 52 hours training per year, including as needed management/leadership training. Additional Information Expected base salary: $70,304.00 Eligible for bonus Expeditors offers excellent benefits: Paid Vacation (first year prorated based off month of hire then eligible for 15 days) Holidays (10) Flexible Days (2) PaidSick Time(accrual rate of 1 hour of sick time per 30 hours paid) 401(k) Retirement Savings Plan with employer match Employee Stock Purchase Plan (ESPP) Health Savings Account (HSA) Life and Disability Insurance Paid Parental Leave (additional eligibility criteria) Dependent Care Flexible Spending Account (DC FSA) Employee Assistance Program (EAP) Learning & Development Program Educational Assistance and Reimbursement All your information will be kept confidential according to EEO Guidelines. #J-18808-Ljbffr