Medical Receptionist

Job Description Job Description Comprehensive Pain Center (CPC) is just that – comprehensive, offering conservative, medication management, and interventional means of treatment. Our mission is to manage pain in a compassionate, coordinated, multidisciplinary setting, restoring function and the best quality of life. We have a family-oriented, patient-centric pain management practice. Applicants must be: Personable and friendly. Punctual and responsible. Proficiency with a computer / typing required. Strong oral and written communication skills Able to deal with frequent change, delays, or unexpected events. Able to work quickly and efficiently in a fast-paced environment. Flexibility to work various hours, including occasional evenings. MEDICAL RECEPTIONIST: Personality, Work Traits, and Qualifications Position requires an individual who is enthusiastic and motivated. Must be outgoing, friendly and willing to converse with patients on a regular basis, hard-working with the ability to multi-task. Able to supervise and take supervision. Organizational skills, ability to read and write legibly, ability to use computer required. Willingness and eagerness for continual education. Forward-thinking and willingness to participate as a team member for the advancement of the practice. Responsibility Key Responsibility - Manage the process of new patient integration, scheduling procedures, and being liaison between patient, practitioners and insurance carriers. Manage incoming phone calls. Check emails and phone messages. Ancillary Responsibilities Process faxes Answer and direct phone calls Billing- act as liaison between practice and billing dept Scheduling appointments Processing copays and payments Process medical records requests Manage new patient log and requirements for practice admission Process insurance and pre-auth Obtain referrals for OV Obtain approvals for office visits and procedures for applicable patients Filing medical records and charts Other duties as needed Physical Demands Work will require sitting for prolonged periods of time, intermittent walking/bending/stooping/etc. as well as frequent computer use, moderate file/chart lifting. Manual dexterity to operate phone and other standard office equipment. Vision and hearing correctable to normal range for telephone and direct patient contact Looking for at least 1 year commitment – preference given to long-term applicant Starting Pay: $15-$19/hr Position Type: Regular - F/T or Part-time, F/T preferred Days: Monday - Friday Hours: 8:00am - 4:00pm (hours need to be flexible, as some days extend) Background Check will be performed if hired