Shift Supervisor

Shift Supervisor At CareLink Community Support Services

This is a dynamic position where you will be responsible for the oversight of Residential Counselors in the absence of the Program Supervisor and/or Program Coordinator. In this position, you will provide oversight to the shift and ensure administrative supervision of the evening and/or overnight residential staff and the evening and/or overnight operations of the program.

Available Shift: Sunday through Thursday 4:00pm- 12:00am

Pay Rate: $18.35 an hour

Essential Functions

• Provide non-clinical leadership during shift including instruction, example, and suggestions as appropriate.
• Ensure coverage for each shift through various means: asking on-duty employees to remain, calling staff roster, etc.
• Provide adequate information exchange at end of shift with oncoming supervisor or staff.
• Plan shift operations of the site including shift assignments, reporting all problems to the Program Supervisor/Coordinator.
• Assist in providing on orientation for new employees in agency's and facilities philosophy, policies and procedures.
• Participate in performance reviews for employee introductory, annual and interim evaluations
• Participate in development and training of staff to improve quality of services provided to consumers. · Report all concerns regarding staff to Program supervisor/coordinator.
• Attend and participate in supervision.
• Coordinate the orientation of new consumers, take inventory of all personal items upon admission, and conduct introductions to staff and consumers.
• Assist consumers in planning, coordination, implementation of daily, evening, and weekend social and recreational activities.
• Participate in the development of individual service plans designed to improve the social and self-care skills of program consumers.
• Attend monthly case management meetings when appropriate.
• Coordinate site meetings.
• Review all documentation generated during the shift to ensure that work is accurate, complete and finished in a timely manner.
• Monitor medication of all consumers as prescribe, and document as required. Report all medication errors to Program supervisor/coordinator.
• Prepare consumer's progress reports and other reports as required.
• Execute professional daily progress notes, logbook entries and other related paperwork as required.
• Respond appropriately to emergency situations and provide crisis intervention services.
• Seek clinical support from the Program Supervisor during clinical emergencies.
• Transport clients as necessary/appropriate.
• Perform job within framework of agency, site and professional standards.
• Participate in staff meetings and training programs.
• Participate in supervision on an on-going basis.
• Attend and participate in agency events. · Adhere to agency/site policies and procedures.
• Project a positive attitude and image to consumers, family members and outside contacts.
• Use appropriate communication channels.
• Participate in achievement of agency goals and mission.
• Display motivation and interest in working creatively with people with disabilities.
• Demonstrate the ability to make sound judgements regarding the welfare of residents.
• Performs other duties or special projects as required or as assigned.

Other Functions

• Assist with employee relations counseling, unemployment, and exit interviewing.
• Attends and participates in regular supervision.
• Responds appropriately to emergency situations.
• Performs job within framework of agency, site, and professional standards.
• Participates in staff meetings and training programs.
• Attends and participates in agency events.
• Adheres to agency/site policies and procedures including HIPAA requirements.
• Cooperates and coordinates with Regional Director on all operational issues.
• Projects a positive attitude and image to staff, participants, family members, and outside contacts.
• Uses appropriate communication channels.
• Completes assignments independently and within specified time frames.
• Participates in achievement of agency objectives, goals, and mission.
• Displays motivation and interest in working creatively with people who have mental illness/disabilities. · Demonstrates the ability to make sound judgements regarding the welfare of people served.
• Displays ability to take direction.
• Demonstrates knowledge of basic principles and methods of clinical psychology and psychiatric rehabilitation. · Follows agency dress code.
• Adheres to supervisor's requests.
• Cooperates with other staff and exhibit positive attitude toward position and agency.
• Contributes to the growth and development of services.
• Shows initiative and demonstrate good judgement.
• Follows instructions accurately and thoroughly.
• Works as scheduled to assure coverage.
• Performs job in a safe manner.
• Reports/addresses safety concerns in a timely manner.

Qualifications Required Education:

High School Diploma or GED Preferred Education: Bachelor's Degree Field of study: Bachelor's degree in related field or licensed RN, or

Associate's degree with two years of related work experience or

High School Diploma/GED plus four years of related work and life experience.

Work Experience:

2 to 3 years Certifications, Licenses, Registrations

Required: Valid Driver's License, CPRP/RPRP Certification is preferred.

Knowledge, Skills and Abilities

· Ability to lead and guide staff. Flexible, willing to learn, and anticipates the needs of self and staff.

· Possess knowledge of basic principles and methods of rehabilitation.

· Knowledge of Microsoft Office products.

· Strong collaborating skills, and an ability to work effectively both independently and as part of a team. · Comfortable in a fast-paced environment with frequent deadlines; high energy, self-motivated and proactive.

· Excellent communication and interpersonal skills.

· Ability to multitask and be flexible with regard to workload and assignments.

· Ability to exercise judgment.

· Ability to problem solve and exercise judgment.

· Knowledge of basic principles and methods of rehabilitation required.

· Motivation, interest and ability to work empathetically with people with disabilities.

· Ability to work independently required.

· Must be able to write and speak English in an understandable manner.

· Ability to handle effectively multiple tasks required.

· Ability to take direction.

· Ability to prepare meals, perform general housekeeping and maintenance duties required.

· Ability to make sound judgments regarding the health/welfare of consumer required.

· Ability and willingness to drive agency van required.

· Ability to handle and maintain confidential information required