General Manager Container Operations

Thank you for considering a career at Port Houston. We appreciate your interest in joining our team. By applying, you are taking an important step toward advancing your career with an organization committed to excellence.Port Houston offers competitive compensation, comprehensive benefits, and a diverse, inclusive work environment. Joining our team means embarking on a fulfilling career path with opportunities for growth and impact.***Before submitting your application, please ensure your resume is ready for upload in either .doc or .pdf format. Application must be completed in full.*****Position Summary:**Leads and manages all aspects of vessel and yard operations at Bayport and Barbours Cut container terminals including Customer Service, Gate Operations, Rail Administration, and Facilities Management for Ops/Admin staffing areas at the Container Terminals. Maintains annual budget forecasts and ensures the container terminals deliver expected KPI’s from a service and financial perspective. Participates in long term and strategic planning to ensure future success of the container terminals. Works across all Port Houston divisions to provide visibility into terminal operations, including development of new and existing customers, users, and all other external stakeholders. Manages Terminal Managers, Customer Service Manager, and Yard Planning Operations.**Key Responsibilities/Duties:*** Identify and implement Operational Strategic Initiatives in a manner that accomplishes yearly key performance metrics benchmarks.* Manage vessel and yard operations to optimize productivity and safety for both container facilities.* Oversee management of ILA labor costs, representing ~ 60million annually in expenses* Lead labor relations and negotiations with ILA and work to resolve disputes and enforce discipline.* Lead Customer Service and Gate Operations and support administration of rail operations and business development.* Establish and maintain relationships with ocean carriers, agents, brokers, forwarders, truck lines, cargo interests, stevedores, and labor.* Support growth of Port Houston container terminal thru technology implementation and project execution.* Evaluate processes and technologies for operational improvements to adjust to a rapidly changing industry.* Manage the coordination between Operations and Maintenance to ensure equipment reliability for terminal operations* Provide staffing, training and supervision of all work performed by the Port Houston Container Operations staff including a large group of ILA workers* Supervise, measure, and coordinate adjustments to maintain productive performance of terminal operations including gate, road, vessel, and yard* Prepare and monitor annual operating budget for the department; analyze and report variances in revenue and expense on a monthly and quarterly basis; provide information on developing trends.* Maintain the capital investment budget for container facilities; review and provide financial justification for all purchases of capital items for terminals.* Lead Customer Service and Gate Operations and support administration of rail operations and business development.* Assist Director Container Operations as container operations liaison for all Port Houston divisions providing visibility into terminal operations for new and existing customers, government officials, public involvement, safety, security, environmental stewardship, infrastructure, channel improvements and all other stakeholders.* Provide detailed support and analysis of monthly financials; develop tools to measure terminal productivity to ensure Port Houston maximizes cash flows from the container terminals.* Establish and preserve appropriate relationships with customers, facility users and labor, and requires staff to do the same* Assist the Director Container Operations to establish and maintain up to date ILA labor work rules that ensure a competitive and efficient operation* Lead effort in promotion and achievement of safe work environment for all employees at the facilities* Maintain relationship with WGMA for payroll processing and ILA safety and training* Manage the rates, rules, and requirements as set out in Tariffs 14 and 15, and recommend proactive changes based upon market conditions* Assist Director Container Operations as container operations liaison for all Port Houston divisions providing visibility into terminal operations for new and existing customers, government officials, public involvement, safety, security, environmental stewardship, infrastructure, channel improvements and all other stakeholders* Promote the organizations safety culture and perform quarterly safety audits* Act in accordance with Port Houston core values (respect, excellence, accountability, diligence, and you)* Perform other duties as required**Education/Experience:*** Bachelor’s degree in Business Administration, Maritime Administration, Operations Management, Transportation, or related major in a public or accredited private academic institution required* 10+ years related terminal operations experience required**Knowledge, Skills, Abilities, and Behaviors:*** Knowledge of Port Houston initiatives* Knowledge of terminal systems* Knowledge of Port Houston tariffs, HR policies and procurement processes* Knowledge of department processes* Knowledge of customer concerns* Knowledge of safe policies and procedures* Leadership skills* Negotiation skills* Presentation skills* Analytical thinking skills* Collaboration and teamwork skills* Excellent interpersonal, written, and oral communications and organizational skills* Ability to effectively communicate with various levels of management (both internally and client facing)* Flexibility and versatility in problem analysis and resolution* Ability to pay attention to detail* Strong sense of urgency to complete work quickly and accurately* Ability to work independently and cross-functionally to initiate and drive the program to continued success and growth* Transportation Worker Identification Credential (TWIC) must be obtained within 30 days of appointment, and be maintained for the duration of employment**Key Competencies Required:*** Building Strategic Working Relationships* Strong Business Acumen* Continuous Learning* Effective Communication* Facilitate Change* SafetyThis work site location of this job is:Bayport Admin**Work Environment:** The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate, but due to open office environment noise level may occasionally be high. To apply, please go to porthouston.com/careers. Only applications submitted through the Port Houston Careers website will be acknowledged. Port Houston is an equal opportunity employer and participates in the E-Verify program supervised by the U.S. Government. **Disclaimer:**The above information on this description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.*We appreciate your interest in Port Houston. Port Houston is an equal employment opportunity employer. Port Houston’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws. Port Houston also prohibits harassment of applicants or employees based #J-18808-Ljbffr Porthouston