Account Manager

Bring your skills and experience to a place where you can make an impact. Browse our current openings and apply today. A great place to work that fosters a culture of empowerment, collaborative teamwork, and connected capabilities. Join a team that has been recognizedas one of Cincinnati Enquirer Media’sTop Workplaces 9 times since 2014. OUR VALUES PASSION Exhibits boundless enthusiasm to serve our clients, our company and each other, resulting in unparalleled client experience CREATIVITY AND INNOVATION Finds new solutions to existing problems or identifies and leverages new opportunities to advance company or client goals CURIOSITY Seeks to improve oneself through learning of any kind: formal training, mentoring, volunteering, etc. RELATIONSHIP BUILDING Develops strong internal relationships within and across teams to foster thoughtful, collaborative solutions TRUSTED ADVISOR Develops strong external relationships through empathy and service, resulting in heightened client trust and engagement with the company UPLIFT AND EMPOWER Views others with a Growth Mindset, believing in their potential and finds ways to help them achieve their goals and become the best version of themselves PERKS OF BEING PART OF THE OLBERDING BRAND FAMILY COMPETITIVE PAY At Olberding Brand Family, we believe in recognizing and rewarding exceptional talent. When you choose to be a part of our team, you can expect a competitive base salary that is commensurate with your skills, experience, and market trends. ROBUST BENEFITS PACKAGE Comprehensive benefits package includes health,dental, vision, short-term and long-term disability,critical illness, accident insurance, and 401(k) withcompany match. FLEXIBLE WORK ARRANGEMENT We believe in accommodating our clients and our staff. Approved flexible work arrangements allow team members to balance the duties of work and home life more effectively. HEALTH & WELLNESS Your well-being matters to us. We provide wellness programs, onsite fitness center at some locations, and resources to help you stay healthy and active. PROFESSIONAL DEVELOPMENT We invest in our employees’ growth. Access to continuous learning and development opportunities, classes, and mentorship programs are part of our commitment to helping you reach your career goals. WORK CULTURE Join a team that thrives on collaboration, innovation, and belonging. At Olberding Brand Family, we foster a supportive and diverse workplace culture where every voice is heard, and employee engagement activities are the norm. Position: Account Manager Location: Columbus, OH Job Id: 782 # of Openings: 1 Account Manager Founded in 1919 as Phototype and recently rebranded as the Olberding Brand Family, we are a family company focused on delivering the highest quality and client service in the graphics design, management and printing industry. We Design, Optimize and Protect Brands. Our clients are primarily consumer products companies and printers and we help them by delivering a broad range of services from brand strategy and packaging design, to adaptive design across various print and digital platforms, all the way to color management and the production of printing plates. With our world headquarters located in Cincinnati, we have over 350 employees throughout the United States and offices in Europe and Asia. The Account Manager is the “feet on the ground” for our Creative and Graphic Services divisions and serves as an advocate for our client’s brands. The Account Manager must have the ability to thrive in a deadline driven environment, be detailed oriented and a self-starter with a proven track record and experience managing packaging artwork. The ability to work under high-pressure deadlines while being brand stewards to design and the client’s needs is a must Essential Duties and Responsibilities Possesses a strong understanding of OBF processes, strategic objectives, and service offerings, with the ability to identify, engage, and apply the right resources to drive operational efficiency Responsible for the gathering of information and materials needed to kick off a project or start a piece of art, as well as for routing, tracking and execution of projects Responsible for all written communication within the order entry system Serves as brand steward ensuring the brand equity is maintained throughout all pieces of art Partner and establish strong relationships with cross functional teams (OBF, Client & Printers), including creative services, marketing, legal and regulatory, that provide information related to the projects executed by OBF Manages end-to-end execution of consumer packaging graphics projects, ensuring on-time and on-brand delivery Review the appropriate checklist(s) to ensure all pieces or materials are validated prior to project kick off Own confirmation of print feasibility for designs Coordinates planning, development and documentation to ensure timely deliverables, job/project success and quality Proactively identifies potential project challenges and communicates effective solutions to mitigate risks & notify of potential timing impacts further upstream Champion the communication from OBF as it relates to color development of master images, color standards and brand intent Champions standardization and optimization across packaging workflows, continuously identifying opportunities to streamline processes and improve efficiency Takes ownership of individual tasks with dedication, while readily stepping in to assist colleagues and foster team success Ability to maintain a broad perspective, effectively managing and containing issues as they arise to minimize impact and ensure project continuity Minimum Required Skills: Strong project management and organizational skills Customer service mindset: passionate about servicing the client (internal and external) Assertive, process oriented and proactive problem solving Handles self with finesse and diplomacy with an understanding of changing priorities, sense of urgency, execution of results and support for the team Operates with high integrity, maintains confidentiality, is productive under high pressure, hands-on when needed Demonstrates excellent communication ability using strong listening skills and logical, systematic approach to assimilating and sharing information in all areas Possesses knowledge of consumer products packaging, creative design, production artwork process and print production Able to inspire action in others and willing to support the client’s needs Proficient use of the Apple operating system including knowledge of business software such as Office, FileMaker Pro and Acrobat Ideal Candidate Attributes: Highly creative and inspired, with a sharp eye for detail Willing to constantly improve Openness and adaptability to change Able to work in a fast-paced environment Self-directed, motivated and require little direction Able to prioritize and complete work assignments/projects with a sense of urgency and execution for excellent results Skilled in proofreading and reviewing color separations, ensuring accuracy, consistency, and quality across all deliverables Strong ethics and ability to maintain confidentiality Education & Work Experience: Basic knowledge of color separation, management and printing processes required (i.e. flexographic, rotogravure, offset, digital) Experience in print production, pre-press and printing processes Basic proficiency in color management, inks and packaging substrates Minimum 5 years graphic design, prepress or printing work experience ideal Proficiency in Adobe Acrobat, Illustrator and Photoshop Demonstrated experience in client engagement, managing daily communication and fostering strong client relationships. Olberding Brand Family offers a dynamic work environment, competitive salaries, full employer subsidized health benefits effective first of the month following hire date that includes medical, dental, life insurance, short-term disability and opportunity to elect other health benefits. Additionally, we offer flexible work arrangements, education reimbursement, 401k and profit-sharing plans. The Olberding Brand Family is an equal opportunity employer and welcomes individuals of diverse talents and backgrounds. #J-18808-Ljbffr