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Business Development Agent

Passport Auto Group

Business Development Center (BDC) Agent - Outbound Calls Focus
Location: Suitland, Md
Job Type: Full-Time
Compensation: Hourly Base + Performance Bonuses
Schedule: Full time with weekend time

Role Overview
We are hiring a Business Development Center (BDC) Agent whose main focus is making high-volume outbound phone calls to consumers interested in selling their vehicles.
You will be provided with daily call lists, scripts, and CRM tools . Your success is measured by calls made, conversations held, and appointments set .
If you enjoy being on the phone, moving fast, and working toward clear daily goals - this role is for you.

Primary Responsibilities
  • Make 100-150 outbound phone calls per day
  • Contact consumers from pre-loaded call lists (no cold list building)
  • Follow proven BDC scripts and word tracks
  • Qualify vehicle sellers and collect basic vehicle information
  • Set appraisal or buy-appointment times for the acquisition team
  • Handle objections confidently and professionally
  • Log all call activity accurately in the CRM
  • Complete follow-up calls to maximize contact rate
• Ideal Candidate
  • Comfortable spending most of the day on the phone
  • Clear, confident speaking voice with strong listening skills
  • Call center, BDC, or outbound sales experience preferred
  • Ability to stay focused and productive in a high-call-volume environment
  • Coachable and able to follow scripts and call flow
  • Reliable, punctual, and goal-oriented
What We Offer
  • Hourly base pay + bonuses tied to calls, appointments, and vehicle purchases 50k base with potential of 85k per year!
  • All call lists and leads provided
  • Paid training with scripts and objection handling
  • Clear daily expectations and performance metrics
  • Opportunity to grow into senior BDC or acquisition roles
Vacancy posted 3 days ago
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