Hybrid Operations Manager Contact Center Leadership
Pennsylvania State Employees Credit Union
Pennsylvania State Employees Credit Union is seeking an Operations Manager for the MXE Contact Center. This role involves ensuring exceptional member experiences, supervising team performance, and implementing workflow improvements. Candidates should possess a Bachelor's degree, 2-3 years of customer service experience, and leadership experience in a financial services environment. The position offers a hybrid work model, requiring a minimum of 40% onsite presence in locations such as State College, Indiana, or Harrisburg, PA. #J-18808-Ljbffr
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Operations Manager, MXE Contact Center page is loaded## Operations Manager, MXE Contact Centerremote type: This position has a minimum onsite expectation... ...)2-3 years customer service experience, 1-3 years leadership or supervisory experience, or any equivalent combination...Work at officeMonday to Friday2 days per week
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