Senior Analyst, Applications

Epic Senior Application Analyst

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center! As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.

Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we're advancing medicine and delivering the best care experience for our patients and community!

Position Summary:

The Epic Senior Application Analyst directs in the analysis of end-user requirements, procedures and problems needed to automate work processes or to improve existing applications. The Senior Application Analyst assists in the evaluation, development and implementation of new computer systems and projects for the health center. The Senior Application Analyst also acts as a liaison between identified end-user departments and software vendors to resolve problems related to assigned applications.

Skills:

• Excellent verbal and written communication skills
• Excellent customer service skills
• Computer literacy skills as well as the ability and desire to learn new applications quickly
• Ability to analyze business problems
• Knowledge of process re-design, re-engineering
• Domain knowledge in a clinical or healthcare business area
• Self directed learner
• Proven organizational skills
• Ability to think broadly and to manage details
• Project Management

Certifications:

• Epic Resolute Professional Billing – Required
• Epic Tapestry – Preferred

Experience:

• At least five (5) in healthcare IT support

Education:

• Bachelor degree in computer science, health science, or business
• Masters degree and/or management experience preferred

Pay:

• $99,840 - $153,920 annually, based on experience

EEO & Accommodation Statement:

NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to View email address on click.appcast.io or call View phone number on click.appcast.io to let us know the nature of your request.

Federal Trade Commission Statement:

According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or "apps." Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

E-Verify Program Participation Statement:

NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.