Receptionist

Receptionist Position

Rimland is a premier social service agency that supports adults with developmental disabilities. We have been saying "welcome home" to individuals with autism for more than 45 years. We provide a safe environment in which individuals can grow and engage with the world. Our approach is unique, and our care is excellent.

About the Position

Rimland seeks a receptionist to serve as a helpful first point of contact for anyone who walks through our doors. In this position, you will lead front desk duties, general administrative tasks, and support the overall operations of our organization. Reporting to the Project Director, you will perform a variety of tasks that help us achieve our mission of supporting individuals with autism. Some of the responsibilities for this role include:

• Staff our reception desk during normal business hours using excellent customer relation skills with all callers
• Staff the reception area by remaining there at all times to answer the front door, take in all incoming mail, prepare and post outgoing mail, coordinate paper flow in and out of front area, and file and record incoming checks
• Check the general voicemail box at the beginning of each day and distribute written messages to the appropriate party's mailboxes
• Obtain and maintain full knowledge of all office equipment including the phone system, fax machines, copy machines, and postage meter
• Ensure proper building entrance and exit procedures for visitors
• Guide all applicants and visitors to designated meeting areas as they arrive and notify the appropriate person of their arrival
• Provides full-time administrative support to the administrative staff on a day-to-day basis, including typing of inter-office memoranda, letters, internal meeting notes, and reports
• Collect and copy required documentation from applicants including: passport or social security card and drivers' license, high school diploma, and any previous training certifications.
• Maintain Applicant Sign-in Log, Vehicle Key Log, and Gas Card Log
• Assist the Executive Director on all public relations and fund-raising efforts of the organization
• On a weekly basis, call the Link cards and complete the grocery spreadsheet
• Complete daily data entry for client attendance

Location & Schedule

Location: Des Plaines, IL

Schedule: Monday Friday, 8AM - 4PM

Benefits

Full-time employees enjoy the following benefits:

• Generous paid leave (104 hours in your first year)
• Insurance (group health and life, after 90 days of employment)
• 401(k) retirement plan (eligible after 1 year)
• Paid training (First Aid, CPR, AED, CPI, and more)
• A monthly personal fitness stipend

Preferred Qualifications

• College degree
• Microsoft Office experience (1+ year)
• Customer service experience (1+ year)

Requirements

You must meet the following requirements:

Pass:

• A fingerprint criminal background check
• A child abuse and neglect check
• A drug screen.

Provide:

• An original document (no photocopies) showing high school completion or high school equivalency. Examples include: High school diploma, GED certificate, college transcript
• Residency for the past 2 years
• Current & original documents that verify your identity & ability to legally work in the United States
• Two verifiable employment references within the last 3 years

Rimland is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, gender, gender expression, age, national origin, disability status, marital status, military status, protected veteran status, or any other characteristic protected by law.