Remote Global CS Leader: Drive Retention & Growth
Jobleads-US
Costa Mesa, CA
- Remote job
Phocas Software is seeking a visionary Head of Customer Success to own GRR and drive proactive retention across regions. You will design scalable CS methodologies, build future leaders, and partner with Sales, Professional Services, Support, and Product to ensure customers realize value and renewals are earned.
The role requires strategic oversight, operational rigor, and global collaboration to scale our CS organization and protect a retained customer base as Phocas grows.
#J-18808-Ljbffr Jobleads-USVacancy posted 1 day ago
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