Banquet Captain

Are you passionate about hospitality and eager to work for one of the most recognized names in the industry? Do you aspire to grow your career at a premier hotel in downtown Omaha? If so, the Omaha Marriott at the Capitol District is the perfect place for you! We are seeking a dedicated individual to join our dynamic team and contribute to the exceptional guest experience we’re known for as a Banquet Captain . You will be responsible for assisting, supervising, and training banquet department staff while coordinating food and beverage service for memorable events. Located in the heart of downtown Omaha, the Omaha Marriott Downtown is a premier destination known for its world‑class hospitality, sleek design, and exceptional service. Rated among the top hotels in the city, we take pride in creating unforgettable guest experiences—a commitment that extends to our team members. With 333 modern rooms and over 15,000 square feet of event space, our hotel anchors Omaha’s vibrant Capitol District. Just steps from the CHI Health Center and Charles Schwab Field, the upscale property is a hub of energy, style, and opportunity. What will you be doing? Supervise and train staff for banquet room setup, service, and breakdown per BEO and manager’s instructions. Ensure staff adhere to Marcus standards for food and beverage service. Assist in banquet room setup and guest service. Maintain frequent communication with supervisors, managers, and guests. Ensure banquet and public areas remain clean. Maintain work area cleanliness. Oversee inventory of supplies. Uphold Marriott’s quality and service standards. What do you bring to the role? Prior Banquet Server experience required. Prior hospitality supervisory experience preferred. Basic knowledge of food preparation. Ability to comprehend and communicate in English to provide service as requested by captains, managers, and guests. Ability to respond quickly and accurately to guest requests. Ability to handle multiple tasks quickly and efficiently. Ability to lift 30 lbs. with or without a reasonable accommodation. Must be able to work a varied schedule to include days, evenings, weekends, holidays, and the ability to work under pressure. What's in it for you? A free, well‑balanced meal every shift Room discounts at Marcus Hotels & Resorts and Marriott‑branded properties Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa Free parking Two for one movie theater coupons at Marcus Theatres Ability to grow your career and transfer from one property Early wage access Paid time off Medical, dental, and vision insurance (offered after 30 days of employment), company‑paid life insurance, employee assistance program offer, and 401k with employer match And more! About Us A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60‑year history of operational and service excellence. We are people‑pleasing people who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.‑based portfolio of 15 hotels and resorts, our properties are known for their unique character and style. Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all‑encompassing list of responsibilities, duties, and skills. The Omaha Marriott Downtown is an equal opportunity employer. #J-18808-Ljbffr