IT Technical Support Specialist
Sentara Healthcare Inc
Sentara is hiring an IT Technical Support Specialist! Location: Sentara Northern Virginia Medical Center Hours: Mon - Fri 8 AM to 5 PM Overview The IT Technical Support Specialist is a customer-facing role responsible for providing technical assistance related to computer hardware, applications, software devices, and monitoring systems. This role involves diagnosing technical issues, assisting users remotely or in person, and ensuring the proper installation and functionality of IT systems. The specialist must have strong problem-solving skills, technical expertise, and customer service capabilities to deliver high-quality support in a fast-paced environment. This role is ideal for an IT professional who enjoys problem-solving, providing excellent customer support, and ensuring the smooth operation of IT systems. An IT Technical Support Specialist is responsible for providing technical assistance and support for computer hardware, software, and network-related issues; troubleshooting, diagnosing, and resolving technical problems remotely, in person, or over the phone. The incumbent must document and track support requests, resolutions, and system changes; escape complex technical issues to higher-level IT support teams when necessary. The Specialist will be responsible for assisting with system maintenance & monitoring by installing, configuring and maintaining IT hardware and software, monitoring systems and applications to identify performance issues or potential security risk and keeping systems updated with the latest patches, updates and security measures. The incumbent will be responsible for providing clear and effective technical guidance to users with varying levels of IT knowledge, communicating IT solutions in a user-friendly manner to non-technical customers and maintaining a customer-focused and results-oriented attitude, ensuring prompt resolution of issues. The specialist will be expected to work independently and collaboratively within a team-based environment, coordinate with other IT teams to resolve system-wide issues and implement technical solutions and provide training and guidance to end users on best practices for IT security and system usage. Education 2 years relevant experience may be accepted in lieu of degree Certification/Licensure HP Certification (Preferred) Experience Must have direct printer repair experience Looking for at least 2 years of relevant experience #J-18808-Ljbffr Sentara Healthcare Inc
$54k - $80k
...Job Overview The Technical Support Specialist provides technical support to a mix of technical and non-technical customers by diagnosing, troubleshooting, repairing and debugging complex software and/or networked systems. You will have frequent phone and email interaction...SuggestedContract workRemote workMonday to FridayFlexible hoursShift workWeekend workDay shiftAfternoon shiftEarly shiftRelativity
Virginia, IL2 days ago$54k - $80k
Job Overview The Technical Support Specialist provides technical support aligned with a specific product vertical to a mix of technical and non-technical customers by diagnosing, troubleshooting, repairing and debugging complex software and/or networked systems. You will...SuggestedContract workMonday to FridayFlexible hoursShift workAfternoon shiftEarly shift- Relativity is seeking a Technical Support Specialist to diagnose, troubleshoot, and resolve complex software issues for a diverse customer base. You will manage tickets in Salesforce, maintain accurate records, and collaborate with internal teams to ensure high-quality...SuggestedMonday to FridayShift work
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Relativity is seeking a Technical Support Specialist to diagnose, troubleshoot, and resolve complex software and networked systems for a mix of customers. You will handle tickets via Salesforce, communicate via phone and email, and develop deep product knowledge to assist...SuggestedRemote jobShift work- Agile Defense is seeking a Help Desk Analyst to support both unclassified and classified IT services from our Quantico, VA location. You will manage incidents, problems, and service requests across phone, email, and web channels, ensuring timely resolution and proper documentation...SuggestedWork at office
$70k - $77k
...vision is to bring adaptive innovation to support our nation's most important missions... ...service requests, collaborating with users and IT teams for both unclassified and... ...with IT team members to elevate complex technical issues. Document, assess, track, and resolve...For contractorsWork at officeAgile Defense
Virginia, IL17 hours ago$42k - $75k
...solutions to complex challenges, and proactive support. With strategic locations across the U.S.... ...with the ability to diagnose and resolve technical issues quickly Capable of providing... ...access. This includes following Ntiva's IT User and Security Policies that include but...Contract workTemporary workWork experience placementWork at officeLocal areaRemote workNtiva
Virginia, IL2 days ago$35.24 per hour
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Virginia, IL1 day ago- Level Up LLC seeks a Technical Targeting Officer to perform in-depth technical and analytical research addressing customer needs in a fast-paced environment. You will provide subject matter expertise to senior leadership to help develop an operational strategy that advances...
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$21.25 per hour
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called...Hourly payFull timePart timeWork at officeLocal areaRemote workMonday to Friday$50k - $65k
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...drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact The Technical Support Engineer provides 2ndand 3rdlevel support to Dedrone by Axon customers and partners worldwide. With your ability to research,...Work experience placementWorldwideWeekend work- Serco Inc. is seeking an IT Queue Coordinator to manage and govern the IT service desk ticket queue, ensuring incidents and service... ...SLA/OLA targets across Tier 1-3, Field Services, and related IT support teams. The role focuses on queue health, throughput optimization...
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...with software development-related education and/or experience to support Risk Exchange tool migration in support of Naval projects in... ...science, physics, mathematics, engineering, or another applicable technical field, or equivalent experience in lieu of the education...Hourly payContract workCasual workLocal area- PVCC in Charlottesville, VA is seeking a part-time Helpdesk Technician to provide first-level support to faculty, staff and students. This role maintains computers and peripherals, performs preventive maintenance, and supports classroom technology including AV and video...Part time
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- Sentara Healthcare Inc is hiring an IT Technical Support Specialist at Sentara Northern Virginia Medical Center. This role provides hands-on technical assistance for hardware, software, and network issues, diagnosing problems, and guiding users through solutions. You will...
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US Navy
Beardstown, IL4 days ago $13 per hour
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