Director of Workplace Operations and Services

Director Of Workplace Operations & Services

Realty Income aims to be a globally recognized leader in the S&P 100, committed to creating long-term value for all stakeholders. These stakeholders include our dedicated team members, who embody our purpose: building enduring relationships and brighter financial futures. This guiding principle serves as a beacon for our team, influencing every action we take.Our employees consistently invest their time, commitment, and dedication into the company, and in turn, they receive investment returns in the form of purpose, belonging, and opportunities for advancement. We are committed to best-in-class corporate responsibility practices through environmental initiatives, governance programs, and community outreach projects. From the boardroom to the breakroom, our team members make a difference every day.

We are looking for an experienced Director of Workplace Operations & Services who will continually foster a productive and safe work environment for Realty Income team members across the globe. The Director oversees workspace operations, office equipment, building compliance and safety protocols for the offices. Additionally, this role collaborates remotely on office operations and compliance with European office locations. This highly visible position is tasked with ensuring secure, efficient, and well-maintained building standards for our offices globally. They will drive innovation and strategic improvements across the organization including employee support, training, safety, capital expenditures and coordinating facilities operations.

The Director, Workplace Operations & Services combines strong project planning/execution and operational oversight with employee collaboration and training.

Specifically, this position is responsible for:

• Develop and execute a facilities roadmap that balances employee experience, safety, operational efficiency, sustainability, and budget considerations across short- and long-term initiatives.
• Plan and coordinate with facilities management for building activities (e.g., construction, installations, fire drills).
• Oversight of building, office, and parking access; plan and execute changes as needed. Manage and monitor security cameras.
• Regular safety and security facilities walkthroughs to verify safety and compliance with entrance and exit access. Oversees resolution for unsafe conditions as necessary.
• Ensure all first aid and AED units are available and ready for use.
• Plan and coordinate regular employee training to include CPR/AED, Workplace Harassment, Workplace Violence, and other training as required to remain compliant with regulations.
• Manage emergencies as appropriate and complete necessary incident reporting.
• Manage safety procedures and verify Personal Protective Equipment (PPE) supplies/usage and ensure Emergency Evacuation Plan is up to date.
• Assist with employee onboarding and offboarding processes.
• Collaborate with People Success to implement and maintain office policies.
• Support company events and town hall meetings by coordinating meeting spaces.
• Manage guest and visiting remote employee access, and internal connections.
• Ensure a high performing front desk process for guests and visiting employees.
• Management of floor plans, seating plans, and office reservation program. Coordinate office/desk moves and optimize space usage.
• Support company recycling efforts and practices are in place to support corporate sustainability.
• Manage and create the U.S. Facilities budget by proactively maintaining office equipment, sourcing cost-effective supplies, and aligning purchases to stay within the budget.
• Ensure break rooms are stocked and appliances are operational. Manage ergonomic equipment installation and adjustments.
• Ensure high visibility areas are maintained with the highest standards, assure all areas of the office environment are sanitary, well stocked, and disinfected routinely throughout each day.
• Maintain safety documentation (MSDS) as needed.
• Manage contracts, certificates of insurance (COIs), office machinery maintenance, and repairs as necessary.

What you will need to be successful:

The Director of Workplace Operations and Services is a highly collaborative position requiring strong communication, organization, and project management skills.

Specifically, the requirements for this role are:

• High school diploma required; college degree is preferred.
• 5 or more years' experience in building/campus management, with direct supervisory experience.
• Strong project management skills to include planning, budgeting, timeline management, and execution.
• Experience with developing and rolling out global guidelines and safety standards, to include annual planning and employee training.
• Proficiency with computers, printers, copy machines and other office technology.
• Experience in emergency response, security, and disaster recovery planning.
• Strong leadership and problem-solving skills in high-pressure situations.
• Excellent verbal and written communication skills, including the ability to present complex ideas effectively.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
• Strong organizational and time management skills with the ability to prioritize tasks.
• Knowledge of sustainability initiatives, including recycling and e-cycling programs.
• It is preferred candidates will have the following certifications: Facilities Management Professional (FMP); Sustainability Facility Professional (SFP); and CPR/AED Professional.

This position is based in our San Diego (Del Mar Heights) headquarters. Monday through Friday are in-office for collaboration.

The pay range for this role is $93,875 - $120,138 - $147,489

Offers near the high end are uncommon but may be considered for candidates with exceptional experience and skills and are dependent on the facts and circumstances of each case. You may be eligible for an annual discretionary bonus and an annual discretionary stock award, to be discussed during the interview process. An annual pay rate and total compensation package is generally determined by the candidate's experience, knowledge, education, skills, performance, and abilities, as well as internal equity, company performance, and alignment with market data. We offer a best-in-class benefits package that includes healthcare, dental, and vision insurance for employees and eligible dependents. Our 401(k)-retirement plan has a company match of 50% up to 6% of eligible compensation. Realty Income also offers other wellness, financial, and work/lifestyle-specific benefits, along with a generous PTO accrual; in addition to 12 paid holidays, and paid volunteer time. Realty Income's purpose is to build enduring relationships and brighter financial futures, and this starts with you!

This role is subject to enhanced compliance and disclosure requirements consistent with those of a financial services organization. Realty Income is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you require accessibility support to submit your application or other reasonable accommodations to participate in the recruitment process, please contact View email address on click.appcast.io, or call View phone number on click.appcast.io. An employee will respond to your message to begin the interactive process. Please note that this phone number and email address are only for individuals seeking a disability accommodation when applying for a job.