Director of Real-Time Operations & Data for Public Safety

Job Purpose:The Director of Real Time Center at the City of Harvey will oversee the operations and strategic direction of the Real Time Center, ensuring the integration of cutting-edge technology and data analytics to enhance city services. This role is pivotal in driving efficiency and innovation in real-time data management and dissemination to support city departments and improve public safety and service delivery.Key Responsibilities:Lead the development and implementation of strategic plans for the Real Time Center, aligning with the city’s goals and objectives.Oversee the integration of real-time data analytics and technology solutions to enhance decision-making processes across city departments.Manage a team of professionals, providing guidance, mentorship, and performance evaluations to ensure high-quality service delivery.Collaborate with city officials, department heads, and external partners to identify opportunities for leveraging real-time data to improve city operations and public safety.Ensure compliance with relevant regulations and standards in the management and dissemination of real-time data.Develop and manage the center’s budget, ensuring efficient allocation of resources and adherence to financial guidelines.Monitor and evaluate the effectiveness of real-time data initiatives, implementing improvements as necessary to optimize outcomes.Represent the Real Time Center in meetings, conferences, and public forums, effectively communicating its mission and achievements.Stay abreast of industry trends and advancements in real-time data technology to ensure the center remains at the forefront of innovation.Required Education:Bachelor's degree in Public Administration, Business Management, Information Technology, or a related field. A Master's degree is preferred.Required Experience:Minimum of 10 years of experience in a leadership role within a real-time operations center or similar environment.Proven track record of managing large teams and complex projects effectively.Experience in strategic planning and execution, particularly in a municipal or governmental setting.Demonstrated experience in budget management and resource allocation.Familiarity with public safety operations and emergency response protocols.Required Skills and Abilities:Strong leadership and organizational skills with the ability to inspire and motivate teams.Excellent communication skills, both verbal and written, with the ability to present complex information clearly to diverse audiences.Ability to develop and implement strategic initiatives that enhance operational efficiency and service delivery.Proficiency in the use of real-time data management systems and technology platforms.Strong problem-solving and decision-making abilities, particularly in high-pressure situations.Ability to build and maintain effective working relationships with government officials, community leaders, and other stakeholders.Knowledge of regulatory requirements and compliance standards relevant to public safety and real-time operations. #J-18808-Ljbffr City Of Harvey