Veterinary Receptionist

Job Description At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e‑mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder – sometimes these messages get filtered out. Your Impact as a Receptionist Be the Director of First Impressions: You'll manage a multi‑line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care. Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently. Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible. Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own. What You'll Bring to the Team A passion for providing excellent customer service and a genuine love for animals. Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude. Strong organizational skills with the ability to prioritize and multitask in a fast‑paced environment. A collaborative, team‑first mindset and the ability to work both independently and with direction. Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required. Benefits and Support As part of the Mission Pet Health family, you receive the stability of a local practice backed by the comprehensive benefits and resources of a larger network. Eligibility for specific benefits varies based on your role and hours worked. Competitive Compensation A competitive hourly rate or salary based on your experience and role. Medical, dental, and vision insurance; Employee Assistance Program; 401(k) retirement options; and additional financial protection benefits like life insurance and disability coverage. Commitment to Growth Professional development opportunities, including educational assistance for qualified teammates to enroll in AVMA‑accredited veterinary technician programs. The Power of a Network Access to a nationwide community of over 20,000 veterinary professionals, discounted veterinary care for your pets, an online discount platform, and free 24/7 access to doctors through Teladoc. About Mission Pet Health Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world‑class support to its 850+ hospital teams on a hyper‑local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Reasonable Accommodations Applicants with disabilities may be entitled to reasonable accommodation. Please contact View email address on click.appcast.io with your request and contact information. EEO Statement Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees. Locations North Westchester Veterinary Office Willits Veterinary Hospital – Basalt #J-18808-Ljbffr Northlake Veterinary Hospital, LLC