Accounts Receivable Specialist

Accounts Receivable Specialist

Job Locations


US-NJ-Cherry Hill

Requisition ID


2026-20427

Category


Corporate and Support Services

Status


REG - Regular (Full Time)

Overview

Accounts Receivable SpecialistDepartment: Finance

Hourly Rate: $ 20.67-22.83.hr

We are looking for an Accounts Receivable Specialist to join our team at Bancroft in Cherry Hill, NJ. This position is full time 4 days in the office, 1 remote.

At Bancroft, we rely on a meticulous financial system to drive our organization forward. Our accounts receivable department keeps that system running smoothly by managing cash influx and collecting payment from Funders/Insurance payers. The accounts receivable specialist will have both a day-to-day understanding of the daily billing and collection activities which have an ongoing impact on financial transactions, keeping us on track, on time, and on good terms with our valued Funders/Insurance payers.

We are looking for an Accounts Receivable Specialist to join our team at Bancroft in Cherry Hill, NJ. This position is 4 days in the office, 1 remote.

At Bancroft, we rely on a meticulous financial system to drive our organization forward. Our accounts receivable department keeps that system running smoothly by managing cash influx and collecting payment from Funders/Insurance payers. The accounts receivable specialist will have both a day-to-day understanding of the daily billing and collection activities which have an ongoing impact on financial transactions, keeping us on track, on time, and on good terms with our valued Funders/Insurance payers.

Responsibilities

Maintain accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared.
• Communicate discrepancies to management, identify slow-paying Funders/Insurance payers, and recommend collection candidates.
• Assist in streamlining the accounts receivable process by identifying areas for performance improvement.
• Monitor and collect accounts receivable by contacting Funders, Insurance payers, Client or Individual served via telephone, email, and mail.
• Strengthen and grow relationships with Individual served/Clients by communicating pastdue accounts.
• Exercise integrity and confidentiality in financial reporting, and comply with national and local financial requirements.
• Performs other related billing and collection responsibilities as required. Remains flexible and adaptable in work schedule and assignments as defined by organizational and department needs.
• Assist director with any billing and A/R research reporting and projects.
• Supports the resolution of issues at the earliest stage of the billing process, including resolution of rejected claims to ensure payment of all claims meeting eligibility requirements.
• Performs financial communications to all Individual served/clients', and Funder/Insurance representatives' inquiries relating to insurance coverage for services, eligibility issues, Individual/client responsibility, balance resolution and other inquiries relating to coverages and services.
• Identifies, researches, and resolves differences in payment versus expected payment from third party payers, if situations arise.
• Able to evaluate, understand and explain an insurance explanation of benefits in an effort to support Individual served/Clients' interpretation of coverage and potential financial exposure.
• Abides by the Bancroft Code of Ethics, Mission Statement, and Vision Statement in promoting ethical behavior, establishing relationships and providing guidance in decisionmaking situations.
• Remains current with required training certifications, meets state-regulated licensing and regulatory accreditations, and adheres to mandatory requirements.
• Willingly and effectively cooperates with Bancroft, The Department of Human Services, The Division of Developmental Disabilities (DDD), and other Pennsylvania and Delaware licensing or state agencies or local municipalities in any inspections and investigations, upon request.

Explore How Bancroft Makes an Impact

Qualifications

Education & Experience

• High school diploma required; certificate or Associate's degree in Health Care Reimbursement preferred.
• Minimum of 3 years of experience in healthcare reimbursement and/or funding required.
• Healthcare collections experience, including Medicare, Medicaid, and commercial insurance.
• Understanding of claims processing, denials, and payment reconciliation.
• Experience with payer portals such as NaviNet, Availity, and Waystar.
• Ability to interpret and understand Explanation of Benefits (EOBs) and Explanation of Payment (EOPs).

Technical Skills

• Proficient in Microsoft Excel, Word, and PowerPoint.
• Experience with Salesforce is a plus.
• Ability to learn and effectively use internal billing systems, clearinghouse platforms, and various payer portals.

Special Skills & Qualifications

• Strong customer service and problem-solving skills, with a focus on achieving positive outcomes.
• Excellent written and verbal communication and interpersonal skills.
• Strong attention to detail with the ability to maintain accurate records and notes.
• Ability to learn, retain, and apply complex information.
• Ability to follow established procedures and work accurately and independently.
• Strong collaboration skills and ability to communicate effectively with all levels of the organization.
• High degree of integrity and professionalism, with a strong commitment to Bancroft's mission, vision, and values.
• Valid driver's license in the incumbent's legal name and current address, with no provisional restrictions.
• Must be 18 years of age or older.

EEO Statement

Bancroft stands strong against racism and hate of all kinds and supports actions leading to respect, equality, fairness and peace. We advocate for and embrace an inclusive and just world. One world. For everyone. We work with heart, respect and collaboration. We are communicators, listeners, problem solvers, partners and collaborators. Bring your authentic self to our team.

Bancroft is an Equal Opportunity Employer, and supports diversity, equity and inclusion in its hiring and employment practices, so that every team member can feel a true sense of belonging, and maximize their unique potential. To this end, all applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, veteran status or any other characteristic protected by law.

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