Medical Assistant

Job Summary: The Medical Assistant provides comprehensive clinical and administrative support to ensure the efficient daily operation of the practice. This role serves as a key liaison between patients, providers, laboratory partners, and vendors while coordinating clinical workflows, patient scheduling, inventory management, and laboratory operations. Job Duties: Coordinate laboratory operations by establishing and maintaining laboratory accounts, communicating with laboratory representatives, scheduling specimen pickups, and resolving laboratory-related issues. Provide clinical support by performing blood draws (phlebotomy), preparing patients for appointments, assisting providers as needed, and documenting patient information accurately in Athena EMR. Manage patient scheduling and communication by coordinating appointments, contacting patients regarding scheduling and follow-up needs, and delivering exceptional customer service. Oversee clinical and facility inventory by monitoring supply levels, maintaining inventory, preparing supply orders for management approval, and ensuring necessary materials are available for daily operations. Support administrative and operational functions in regards to scheduling, documentation, and workflow management, maintaining organized records, and assisting with office operations and process improvements. Collaborate with clinical and administrative staff to promote efficient workflows, regulatory compliance, and a positive patient experience. Education and Experience: High school diploma or equivalent required Medical Assistant certification or equivalent clinical training preferred. Experience in a medical office or outpatient healthcare setting preferred. Certificate and proficiency in phlebotomy required. Knowledge, Skills, and Abilities: (Bulleted list of subject areas, learned or developed proficiencies, and capabilities needed to perform the role) Strong organization skills with keen attention to detail Ability to manage multiple priorities in a fast-paced healthcare environment. Strong organizational, communication, and multitasking skills. Ability to prioritize competing responsibilities while maintaining accuracy and professionalism. Demonstrated customer service skills and the ability to work effectively with patients, providers, vendors, and cross-functional teams.

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