Assistant General Manager - Full Time

Assistant General Manager

The Assistant General Manager is responsible for assisting the General Manager in the overall operation of the gym and for selling gym memberships.

Essential Functions

1. Promotes membership sales and assists with retention efforts of members.
2. Ensures that each guest receives outstanding guest service by providing a guest-friendly environment, including greeting and acknowledging every guest and by maintaining outstanding standards, solid promotional knowledge and all other components of guest services.
3. Recruits, trains, develops and communicates with all staff as well as assesses performance as needed under the direction of the General Manager.
4. Maintains all merchandising standards, display presentations and signing standards and monitors inventory levels.
5. Properly delegates, monitors and evaluates specifically assigned responsibilities of subordinate team members.
6. Maintains adherence to all company policies and procedures.
7. Manages employee issues and member issues in the absence of the General Manager.
8. Performs any other duties as assigned by supervisor.

Position Type/Expected Hours of Work

This is a Full-Time, Non-Exempt position. Evenings and weekends required.

Required Education, Experience and Certifications

1. High school diploma or equivalent.
2. Experience in a customer service and sales role.
3. Current CPR Certification or ability to obtain within 30 days of employment – company will provide this training if not already certified.

Preferred Education and Experience

1. Fitness industry experience.
2. Associates or Bachelor's degree in business or related field.
3. Supervisory experience of customer service and sales roles.

Benefits

1. Salary plus bonus/commission opportunities.
2. Full-Time employees are eligible for benefits including medical, dental, vision, short term disability and life insurance.
3. Paid time off for Full-Time employees.
4. Full-Time employees are eligible to receive a gym membership for themselves and their spouse or domestic partner for the length of their employment.
5. Discount (25%) on all retail products.

Work Location: In person Compensation: $35,000.00 - $55,000.00 per year

From a single gym in Venice Beach, California in 1965 to a global symbol of strength and performance, Gold's Gym has defined serious training for nearly six decades. What began as a sanctuary for bodybuilders became the birthplace of modern fitness. With over 550 locations across six continents, our legacy has evolved while staying true to its roots- serious training, community and results. As the industry shifts, Gold's Gym continues to lead, honoring our heritage while building the next generation of members and fitness experiences.

We attribute much of our success to our company culture. We're grounded, reliable, and entrepreneurial - - but also enthusiastic, collaborative, and creative.

If this feels like you, we can't wait to get your application!