Payroll and WFM Manager

USA:ID:Boise | Accounting and Finance | Full Time 37.00 - 45.00 USD per hour Posted 2 days ago | Apply before July 6, 2026 Description State of Idaho Career Opportunity Applications will be accepted through 11:59 PM MST on the posting end date. Payroll and Workforce Management Manager The Luma Division is established as the sustainment organization at the State Controller’s Office to support State of Idaho agencies and their employees using Idaho’s enterprise resource planning (ERP) system, Luma. The State of Idaho Controller's Office is an equal opportunity employer. This position is exempt from state classified service, and the rules of the Division of Human Resources and the Idaho Personnel Commission. This is an at-will position. Key Responsibilities The Payroll and Workforce Management Manager within the Luma Division reports to the HR and Payroll Bureau Chief. The Manager is responsible for managing statewide support activities for the Payroll and Workforce Management (timesheet) modules in the Luma ERP system, working with functional leads, subject matter experts, and system vendors to ensure systems support state agencies’ business processes. They document complex business processes, determine gaps, identify alternate solutions, assist in developing sustainment documentation, and understand applicable federal and state HR and payroll statutes. The Manager supervises employees, directs and monitors work efforts, oversees payroll processing, and provides oversight of time and attendance. This role requires real‑time teamwork, in‑person mentoring, and in‑person collaboration for problem‑solving and customer service. Essential Job Functions Participate in defining and executing the vision for the Division and in the development of short‑term and mid‑range plans. Oversee support of the Luma Payroll and Workforce Management modules. Convey requirements to develop, monitor, evaluate and report payroll financial activities in Luma. Evaluate federal and state payroll tax laws and accurately calculate, withhold, reconcile, and remit payroll taxes in compliance with statutory requirements. Troubleshoot system issues within the ERP environment. Participate in system testing and validation of system changes. Ensure the State of Idaho payroll is processed correctly. Work with state policy leaders and subject matter experts to ensure compliance with laws and regulations. Maintain procedure manuals to ensure compliance with regulations. Advise leadership on elements related to Luma Payroll and Workforce Management modules. Develop standards and monitor the Luma ERP system to ensure data integrity. Utilize analytical and problem‑solving skills to assist customers through incident/case management. Monitor priority of assigned work tasks, manage workflow, and support work teams. Coordinate with other Luma Division staff to address cross‑functional needs. Manage calendars and dates to ensure time‑bound functions occur on time and within system parameters. Collaborate and maintain positive working relationships with other control agencies. Assist in updating training, presentations, and other materials for system changes. Oversee and assist with updates to communication requests, quick reference guides, business process documents, system workflows, procedure manuals, and other documentation. Respond to stakeholder inquiries in a timely manner as defined by SCO policy. Attend and participate in meetings to keep Luma staff up‑to‑date on HR, payroll and office activities. Work with Luma vendors to address system issues. Provide backup on support duties within the Bureau. Clearly define expectations for staff under supervision and guide, coach, develop, and train staff. Represent the Office to other organizations and to the public. Prepare, reconcile, and balance payroll reports. In‑person collaboration with team members to problem solve and provide customer service in real time is essential to this position. Additional Functions Contribute to the positive performance of the Luma Division and the office. Demonstrate timely and consistent attendance. Provide an in‑office position. Perform any additional duties as assigned by the State Controller or his/her designee. Minimum Qualifications At least 5 years of multi‑state payroll processing and tax filing experience including reviewing, interpreting, and applying federal and state payroll tax laws. Strong customer service orientation, excellent interpersonal skills, and strong change and conflict management skills. Demonstrated ability to make decisions under pressure and lead in a team environment. Good oral and written presentation skills, high energy and enthusiasm, and strong abilities in managing and developing personnel. Desired Qualifications Documented successful performance supporting State payroll and time entry operations. Good knowledge of the Luma human resources, workforce management, and payroll modules including understanding of the environment in which payroll and workforce management applications function (agency issues, central organization issues, security, etc.). Strong understanding of internal control practices and procedures. The State of Idaho offers a robust total compensation package, including medical, vision, and dental insurance; PERSI retirement benefits; paid sick, vacation, and parental leave; and 11 paid holidays per year. For additional information related to benefits and/or State programs, please visit EEO/ADA/Veteran: The State of Idaho is committed to providing equal employment opportunities and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws. Preference may be given to veterans who qualify under state and federal laws and regulations. The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact View phone number on click.appcast.io (TTY/TTD: 711), or email View email address on click.appcast.io. #J-18808-Ljbffr IdahoPTV