Administrative Support Assistant II

Apply now: Job no: 558904. Work type: Staff. Location: San Diego. Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Administrative, Probationary, Full Time, On-site (work in-person at business location). Position Summary The Administrative Support Assistant II provides administrative operations and front desk support for the College of Arts and Letters Student Success Center and Assistant Dean’s Office. Serving as the first point of contact for students, faculty, and external partners, this role interacts with a variety of campus entities and supports departmental leadership in a fast‑paced academic environment. Key Responsibilities Annual Events & Special Projects: administer and coordinate SDSU events and projects, maintain communication materials, and coordinate with campus partners and vendors. Scholarship Administrative Support: maintain tracking systems and records, facilitate communications among academic departments and Office of Financial Aid & Scholarships, and assist with scholarship award documentation. Administration & Office Operations: coordinate front‑office scheduling, meetings, and communications, respond to front‑desk inquiries, and handle office operational needs. Outreach & Communications: support student success initiatives through the development, maintenance, and dissemination of digital communications and informational materials; respond to requests for information from prospective and current students, families, and campus partners. Student Petitions and Grievances: process and track student petitions and grievances, maintain confidential records, collaborate with campus offices, and stay current on university policies and procedures. Budget Support: assist with expenditure tracking, account reconciliation, processing purchasing and reimbursement transactions, and maintain accurate financial and procurement records. Data Collection & Analysis: collect, track, maintain, and compile data related to student success initiatives participation and operational needs. Why Join Us? Be part of a respected academic unit within the College of Arts and Letters at SDSU. Support faculty, students, and academic programs in a collaborative, service‑oriented environment. Expand your administrative and organizational skills in a dynamic university setting. Collaborate closely with department leadership and colleagues while managing varied responsibilities. Join an institution committed to professionalism, excellence, and continuous learning. Position Information Full‑time (1.0 time‑base), benefits eligible, permanent/probationary position. Designated non‑exempt under FLSA and eligible for overtime compensation. Standard SDSU work hours: Monday – Friday, 8:00 a.m. to 4:30 p.m., with possible variations based on operational needs. On‑campus work at SDSU in San Diego; eligible for telework after an initial training period. Education and Experience Entry to this classification requires fundamental written and oral communication skills, a solid foundation in English grammar, spelling, and punctuation; understanding of standard office procedures; operation of office equipment; and basic mathematical calculations. These qualifications are normally obtained through completion of a high school program or equivalent experience in an office environment. Key Qualifications Proficiency with word processing and standard office software on PC‑based systems (including Microsoft Office Suite). Knowledge of effective office practices and procedures, with the ability to interpret and carry out instructions accurately. Ability to learn new tasks quickly, work with minimal supervision, and complete assignments accurately and professionally. Skill in managing multiple priorities, working effectively under pressure, and remaining productive amid frequent interruptions. Strong interpersonal skills, enabling effective collaboration with faculty, staff, students, and the public, including handling sensitive interactions. Compensation and Benefits Compensation: Step placement will be based on relevant qualifications and professional experience, aligning with the department’s budget and equity guidelines. Initial step placement not expected to exceed Step 3 ($3,709). CSU Classification Salary Range: $3,565 – $5,092 per month (Step 1 – Step 20). Future increases, including step advancements, are subject to contract negotiations. Salary step placement for internal applicants will follow the CSUEU Collective Bargaining Agreement. Full Benefits Package Includes Generous time off: 15 paid holidays, vacation, and sick leave. Retirement: CalPERS pension plan with retiree healthcare, and reciprocal agreements with other California public retirement systems, including the UC. Health coverage: Medical, dental, and vision options at low or no cost. Education support: CSU tuition fee waiver for employees and eligible dependents. Optional offerings: FlexCash, life and disability insurance, legal and pet plans. Campus & community: Access to the library, campus events, employee groups, and volunteer and social activities. Equal Opportunity and Excellence in Education and Employment All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, San Diego State University (SDSU) provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity ensures every student and employee has access to the resources and support they need to thrive in a university environment and in their communities. SDSU complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209, and other applicable state and federal anti‑discrimination laws. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices. Supplemental Information Applicants must currently be authorized to work in the United States on a full‑time basis. Offers of employment are contingent upon presentation of documents that demonstrate identity and authorization to work in the United States, consistent with the Immigration Reform and Control Act. A background check, including a criminal records check, must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information or if the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect continued employment of a current SDSU employee who was conditionally offered the position. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. The position may remain open until filled. Applications will be accepted until 23 June 2026. Applications submitted after this date will be reviewed on an as‑needed basis. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Justin Phung at View email address on click.appcast.io. Advertised Jun 09 2026 Pacific Daylight Time. #J-18808-Ljbffr Opt For Healthy Living