Enrollment Support Specialist Literacy Programs

Literacy Programs Enrollment Support Specialist

The Literacy Programs Enrollment Support Specialist will serve as a support staff to instructors and students. This position coordinates and oversees registration of students, digital literacy instruction including familiarizing staff with technology, and providing timely management of assessments for all students both in person and remote. Working hours for this position consist of a 7.5-hour period (between the hours of 8:00 am and 8:00 pm) Monday through Friday exclusive of a 1/2- or 1-hour lunch. These hours are to be agreed upon between the supervisor and employee at the onset of employment. This position requires one evening per week and may require additional evening and/or weekend work with the employee having the option of working this time in addition to, or in lieu of regular hours.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience: Required 1. Bachelor's Degree in Education or a related field 2. One-years' experience with teaching adults 3. Experience with online teaching and troubleshooting basic computer tasks such as logins, adjusting microphone and camera settings and navigating learning management systems 4. Proficiency in the use of Zoom, MS Teams and Google Drive 5. Proficiency in the use of Microsoft Word, PowerPoint, Outlook and Excel Preferred 1. Demonstrated strong written and verbal communication skills 2. Demonstrated strong organizational skills

Computer Skills: To perform this job successfully, an individual should be proficient in the use of Microsoft Office especially Word, Excel, and PowerPoint) and Internet platforms (especially Zoom, MS Teams and Google Drive).

Essential Duties and Responsibilities (Not an all-inclusive list of duties): 1. Obtain and maintain CASAS testing certification and any additional assessment certifications mandated by PDE. 2. Actively participate in the implementation of enrollment strategies to meet enrollment goals as defined by Pennsylvania Department of Education (PDE). 3. Organize and conduct student registrations for all students. 4. Update template for Class Attendance Workbooks annually. Support the Administrative Specialist and Administrative Assistant in developing individual class workbooks. 5. Administer or oversee administration of appropriate pre-tests and posttests for RACC Literacy Programs students as well as initial assessment of skill levels for partner agencies. 6. Coordinate with Director of Literacy Programs, Professional Development Coordinator and Student Support Specialists to plan new staff orientation sessions. 7. Stay current on assessment regulations mandated by PDE guidelines and implement changes accordingly. 8. Work with instructors, Student Support Specialists and Data Entry Specialists to monitor attendance hours and testing intervals to administer appropriate post-test assessments. 9. Maintain an inventory of assessment materials. Work with Administrative Specialist / Administrative Assistant to order as needed. Ensure secure storage of assessment materials. 10. Coordinate with Professional Development Coordinator to assist new staff in obtaining testing certifications and monitor staff re-certification timetables following PDE guidelines.

About Reading Area Community College Reading Area Community College (RACC) is an accredited, comprehensive, open-enrollment education institution that provides the following: Associate degree, Certificate and Diploma Programs; career-focused training; transitional coursework; skills training for business and industry; personal enrichment programs and public service activities. Sponsored by Berks County, the College provides affordable access to meet identified community educational needs. Students from every age, race, religion and many different countries throughout the world choose to study here. Those who are seeking degrees at the college are attracted to programs like nursing, respiratory care, criminal justice and business. Other people pursue individual courses to brush up on a skill or interest, or pursue certification in a variety of subjects. The Community Education/Workforce Development division offers programs like dental assisting, home health aide and GED preparation.

Salary: $43,500 a year Employment Type: Full-time