Service Contract Specialist

Service Contract Specialist

Trimark is seeking a Service Contract Specialist to support the administration, renewal, amendment, and growth of customer service agreements. This position serves as a primary point of coordination between customers and internal teams to ensure service agreements, customer commitments, and proposal activities are managed accurately and efficiently.

The Service Contract Specialist develops proposals for standard service offerings, coordinates contract renewals and amendments, maintains customer account information, and supports the successful delivery of services to customers. This role plays a critical part in retaining recurring revenue, supporting customer relationships, and ensuring a high level of customer satisfaction.

Essential Responsibilities

• Service Contract Administration
• Proposal Development
• Customer Account Support
• Operational Coordination
• Reporting and Documentation

Qualifications

• Associate degree or equivalent work experience.
• At least 1 year of experience in contract administration, customer account support, project coordination, proposal development, business administration, or related fields.
• Strong written and verbal communication skills.
• Excellent organizational skills and attention to detail.
• Proficiency with Microsoft Office applications, including Excel, Word, Outlook, and Teams.
• Ability to manage multiple priorities and deadlines.
• Must be legally authorized to work in the United States for any employer. This position is not eligible for sponsorship of a work visa.

Preferred

• Experience supporting utility, renewable energy, engineering, technical services, or construction-related organizations.
• Experience developing proposals, quotations, or customer-facing business documents.
• Experience with service agreements, contract administration, or recurring service programs.
• Experience using CRM, SharePoint, Salesforce, Deltek, or similar business systems.

Key Competencies

• Contract Administration
• Proposal Development
• Customer Relationship Management
• Written Communication
• Attention to Detail
• Organization and Planning
• Accountability
• Problem Solving
• Time Management
• Collaboration

Career Development Opportunities

• Service contract management
• Contract renewals and amendments
• Proposal development
• Customer account management
• Business operations support
• Customer relationship management

Potential Advancement Opportunities

• Service Contract Coordinator
• Account Manager
• Proposal Specialist
• Business Development Coordinator
• Operations Coordinator

Equal Opportunity

Trimark is committed to compliance with all applicable laws providing equal employment opportunities. This commitment applies to all people involved in Company operations and prohibits unlawful discrimination by any employee of the Company, including supervisors and coworkers.

Work Authorization

This role is not eligible for visa sponsorship by Trimark, including future sponsorship.

Pay Transparency

Compensation is based on market rate, job level, job related knowledge, skills, experience, education, and certifications.