National Account Manager

Overview MarketSource is a sales acceleration company focused on delivering better outcomes for many of the world’s most iconic brands. We design, operationalize, and execute managed sales and customer experience solutions for companies in B2B and B2C environments. Our solutions are purpose-built and tech-enabled to deliver measurable improvements in business outcomes. We live by a set of people-focused values that guide our relationships with each other and with our clients. By putting people first, working together to make others successful, and establishing a rich and empowered work culture, we create opportunities for our people and the businesses we serve to be successful. Responsibilities Summary: The Account Executive (AE) will be responsible for identifying, negotiating, and maintaining strategic relationships within the client sales channels with a focused purpose of educating and networking with the client to generate qualified opportunities, while also selling the client’s solutions to new and existing customers through consultative selling practices. This role entails meeting with customers directly, presenting products and solutions, explaining quotes, and demonstrating equipment. In addition, the AE will conduct training and presentations to client sellers to position themselves as a product expert and valued business partner critical to their success. Essential Job Functions: Expert to the channel partner and client’s sales team for information regarding their products, solutions, services, programs, tools, and resources. Cost-justify systems and produce additional revenue through add-on sales, network sales, and maintenance contracts while also supporting the inside sales force with direct communication and feedback on customer needs and requirements. Establish relationships with the client and channel partners at all organizational levels, including senior executives. Drive both transactional and contractual selling motions. Establish and maintain quarterly business plans with partners to promote sales growth. Create, update and manage an on-going funnel of deals with partners. Effectively assess partner and customer needs to recommend best fit solution(s). Understand client’s organization & operations, including key business rules of engagement, partner segmentation, key programs & initiatives. Understand client products, services, and solutions; be able to understand and articulate technical information. Ability to communicate the strengths of company's offerings, and overcome objections. Effectively sell client offerings by building strategic relationships with decision partners. Develop account plans with specific partners to grow client’s size and share of the business. Work effectively with others to ensure coordinated, and efficient account management. Qualifications Required Knowledge, Skills, and Abilities: Ability to prioritize, organize, problem solve, meet deadlines and goals. Ability to communicate effectively and provide follow-up. Capability of working in a team-oriented environment that is fair, open, and honest. Thorough knowledge of business policies. Excellent written/oral communication and interpersonal skills. Ability to build strong partnerships with all internal customers, both locally and in our corporate locations. Integrity and ability to maintain confidentiality and personal credibility. Ability to tackle complex issues and develop innovative and practical solutions. Understanding how information impacts the operating company and how data will be used to support operating company decisions. Action and detail oriented; able to prioritize while handling multiple tasks. Quick and strong decision-making skills. Motivated by bonus potential to exceed performance goals. Proficiency in cloud-based applications, CRM, and Microsoft Office; Word, Excel, and PowerPoint. Desire to thrive in a high energy, quota driven and evolving sales environment. Ability to manage a territory with limited direction. Job Requirements: Bachelor's degree in business or related field, or equivalent experience in lieu of degree. 5+ years’ experience in management. 5+ years’ experience in multi-unit operations. Up to 75% travel; travel 2-3 weeks per month. Additional Information MarketSource is an Equal Opportunity Employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call View phone number on click.appcast.io or email View email address on click.appcast.io. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role may be eligible for the following: Medical, dental & vision 401(k)/Roth Insurance (Basic/Supplemental Life & AD&D) Short and long-term disability Health & Dependent Care Spending Accounts (HSA & DCFSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) San Fran Candidates only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Los Angeles Candidates only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Unincorporated Los Angeles County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Where applicable, in accordance with the Los Angeles County Fair Chance Ordinance for Employers, Candidates must satisfy all pre-employment screening criteria and may be disqualified due to criminal history because the requirements of this position, as outlined above, may include: access to valuable company assets; exercise of good judgment and performance of duties safely under work conditions that may be stressful including under supervision of client; access to sensitive personal or financial information; and/or access to objects that may be used to inflict injury or harm to others. #J-18808-Ljbffr MarketSource