Security Officer - Desk Concierge

Job Description

Job Description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Desk Concierge in Scottsdale, AZ , you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Front Desk officer at a premier commercial real estate location, you will be the first point of contact for tenants, visitors, and staff while helping to monitor access and support security-related operations. This role combines customer service, communication, and professionalism in a people-first environment where Allied Universal’s agile, reliable, and innovative team works with integrity every day.

Position Type: Full Time

Pay Rate: $21.00 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to tenants, visitors, and/or vendors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a commercial real estate location.
• Staff the front desk and manage access activity by greeting incoming guests, verifying credentials, maintaining visitor logs, and directing individuals according to property protocols.
• Respond to incidents, tenant concerns, and/or critical situations in a calm, problem-solving manner, and communicate relevant details to property management and/or emergency services when appropriate.
• Monitor lobby and entrance activity, observe for unusual behavior and/or policy violations, and help to deter unauthorized access through consistent front desk presence and reporting.
• Support day-to-day building operations by answering questions, handling phone and/or radio communications, documenting incidents, and completing assigned reports in accordance with Allied Universal standards.

Minimum Requirements:

• Have at least 2 years of security-related experience.
• Be at least 21 years of age.
• A guard card or license is preferred.
• Be comfortable using a computer or tablet.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information:

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: