Field Training Specialist - Law Enforcement

Job Description

Job Description

908 Devices Inc. (NASDAQ: MASS) is revolutionizing chemical analysis with its simple handheld devices, addressing life-altering applications. The Company's devices are used at the point-of-need to interrogate unknown and invisible materials and provide quick, actionable answers in vital health, safety and defense tech applications, addressing the fentanyl and illicit drug crisis, toxic carcinogen exposure, and global security threats. The Company designs and manufactures innovative products that bring together the power of complementary analytical technologies, software automation, and machine learning. For more information, visit 908devices.com

908 Devices has a corporate office in Burlington, MA with a manufacturing center in Danbury, Connecticut and a growing population of remote staff worldwide.

Position Summary

The Law Enforcement Field Training Specialist will join the Field Forensics Team as a full-time training instructor supporting customers with the MX908, with a focus on law enforcement agencies and personnel operating in high-stakes detection and interdiction environments. Duties include delivering operational instruction and field applications-based content to new customers to prepare them to use 908 Devices HPMS and optical products in a variety of operational environments. Following a manufacturer-certified curriculum, the Law Enforcement Field Training Specialist uses operational knowledge and experience to create a learning environment for customers to understand, apply, and succeed in using HPMS and optical products for a variety of missions.

Key Responsibilities

• Deliver training (online/remote and in-person, end-user and instructor-level)
• Develop training content (instructional design, curriculum development)
• Support pre-sales activities (demonstrations, customer orientation for trials and evaluations)
• Interface with law enforcement customers on applications, use cases, and operational needs
• Prepare operations plans and file field reports for training projects
• Coordinate with the broader Customer Experience and Field Forensics teams on customer feedback and product performance

Skills & Qualifications

• Demonstrated experience using hand-held field detection and analysis technologies in a field related to law enforcement, military operations, or public health
• Track record of successful ability to deliver technical training and development to non-technical and operational personnel
• Strong verbal and written communication skills
• Capability to deliver training remotely, online when not traveling and work from a home office to engage customers, and the broader Customer Experience and Field Forensics teams via web-conference technology
• Experience managing and executing a training program for an organization preferred
• Prior experience working with or supporting law enforcement agencies (e.g., DEA, CBP, ATF, FBI, HSI) strongly preferred
• Ability to complete basic device maintenance and troubleshooting techniques to repair units while in the field
• Ability for domestic and international travel, up to 60%, to support the above

Education & Experience

• Bachelor's Degree or equivalent work experience
• Experience working in Law Enforcement, preferably in narcotics or corrections
• Professional instructor certification preferred
• Relevant certifications, or federal agency instructor credentials preferred

Additional Information

• Location: This is a remote position based within the US and in close proximity to an international airport (preferred)
• Travel: This position requires extensive travel, domestic and international, up to 60%
• Compensation: The annualized base pay range for this position at the commencement of employment is expected to be between $100,000 and $120,000 per year/per hour ; the base pay offered may vary depending on several individualized factors, including market location, job-related skills, and experience. This position may also be eligible to receive additional compensation, such as an annual incentive bonus, sales commission, or long-term incentives.

We are proud to be a company changing the status quo in our industry. Join us and work with curious and innovative people, creative problem solvers, risk-takers, and dedicated colleagues as we reimagine the future of Mass Spec.

908 Devices does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.