IT Service Delivery Lead: Client Success & SLAs
Compucom
Compucom Systems, Inc. is seeking a Service Delivery Manager to own the delivery relationship for one or more customers and be accountable for all Delivery services and costs. The role covers New Solutions, Account Expansion, Projects, Transitions/Transformations, and related account management activities to executives. The role requires strong delivery leadership, experience with SLAs/OLAs, forecast and reporting, and coordination with cross-functional teams to maintain high customer #J-18808-Ljbffr Compucom
$166.4k - $228.8k
...Program Management Business Class and Service Delivery Technology Leader to lead program management services and... ...and support continued business group success. This position serves as a senior... ...strategic pursuits, proposal efforts, and client development initiatives....SuggestedFull timeTemporary workPart time- Jobtailor is seeking a senior lead to manage day-to-day Metering services, drive performance, and lead change across European-style contracts... ...will oversee teams, develop leaders, and ensure delivery against KPIs, SLAs, and regulatory requirements. The role emphasizes...Suggested
- A leading tech solutions provider is seeking a Delivery Director to oversee portfolio-level leadership across multiple client engagements. The successful candidate will lead Delivery Managers in ensuring delivery... ...managing technological service delivery and proven...SuggestedRemote job
- Lenovo is seeking a Senior Project Manager for their Cloud Service Provider Segment in North Carolina. This role involves leading cross-functional teams, managing customer relationships, and ensuring project timelines and budgets are met. The ideal candidate will have...Suggested
£62.73k - £69.01k per year
...accommodation models, asylum support, and excellent Management Information and data modelling. The role leads the delivery of asylum accommodation contracts, ensuring high-quality service for vulnerable individuals. The post holder will manage provider performance, lead a service...SuggestedPermanent employmentFull timeContract workWork at officeLocal areaWork from homeHome office- ...end responsibility for onsite delivery cost End to end responsibility... ...the onsite delivery (IT and processes) across the Geos... ...BGs and segments Optimize the service levels based on customer requirements... ...Requirements Functional skills: Proven success in Services org managing...Local area
- Government Recruitment Service in Durham seeks a Service Delivery Lead to oversee asylum accommodation contracts, drive performance against KPIs, and manage a service delivery team within a fast-paced public sector environment. You will work with Local Authorities, Health...Local area
- Hitachi Energy in Raleigh, NC is seeking an Applications Service Delivery Manager to lead a multinational team in the delivery of critical IT applications. The role encompasses ensuring compliance with regulations and managing the full lifecycle of applications while aligning...
$105.38k - $215.38k
Position Summary Are you a delivery-focused tax leader who... ...the ability to interact with clients on their personal tax matters... ...Manager role in Global Employer Services (GES) Delivery may be a great... ...and regulatory requirements.Lead and collaborate with delivery...Work at officeLocal area- Spectraforce Technologies seeks an experienced Operations Associate IV / People Service Delivery Lead to govern end-to-end service delivery for multiple areas, including AI-driven automation and continuous improvement. The role involves complex case management, governance...
$100.79k - $153.58k
...what we can achieve. Together.SummaryThe Client Accounts Project Manager, working in... ...communication, and strong client service delivery.Location This position can sit in our... ...timely, accurate, and quality work product.Successfully meet deadlines, expectations, and perform...Full timeWork at officeRemote workRelocationVisa sponsorshipRelocation package- ...deal information. About You: The Client Success Operations Associate reporting to the... ...training to drive adoption of Versana’s self-service technology solution. • Coordinate... ...external onboarding and new product related SLAs, where applicable. • Ensure that all...Local area
- Mercer Advisors is seeking a Manager, Client Service in Raleigh to lead Client Service Specialists and interns, drive productivity, and ensure superior... .... The role partners with leadership to shape service delivery, training, and operations within a professional office...Work at office
$190k - $240k
...Director, Cloud and Data Services (Client-facing) Vaco by... ...,000 / yr What You’ll Lead Build and launch a modern... ...Define service catalogs, SLAs/OLAs, and operational frameworks... ...Establish customer success metrics and feedback... ...Bachelor's degree in IT, Computer Science, or related...Full time- ...Inc. is looking for a Digital Delivery Coordinator to ensure... ...projects. The role involves leading model coordination, developing... ...mentoring junior staff. The successful candidate will have substantial... ...ability to communicate with clients. The company offers benefits...Flexible hours
$122.5k - $423.78k
...ApplicableSpecialismIFS - Internal Firm Services - OtherManagement... ...data solutions for clients. They play a crucial... ...foundational to our success. You create a healthy... ...experiences you need to lead and deliver value at this... ...Solutions Engineering Delivery Lead will oversee...Full timeTemporary workH1bRemote work- ...across multiple functions in a growing landscape services company. The role focuses on delivering... ...operations, and identifying opportunities to enhance client satisfaction. The CRM will manage communications, ensure service delivery meets scope, and support retention and growth...
- ...USA INCProfession (Job Category):IT, Telecom & InternetJob Schedule:... ...Energy as an Applications Service Delivery Manager and play a key role in shaping... ...how technology enables business success across North America. In this role, you will lead a diverse, multinational team of...Full time
$60k
...security, defense, and public service delivery. Our work focuses on... ...commitment to mission success for our customers.... ...Project Coordinator supports IT operations by... ...strategies with delivery team leads and leadership.... ...maintaining service levels and SLAs. Leverage agency-...Contract workWork experience placementRemote workFlexible hours- ...growing organization in the healthcare technology and services space that is hiring an IT Service Delivery Manager to lead and further develop its technology support... ...area that serves both internal users and external client contacts. It is an exciting opportunity for...Remote work
- ...processes, products, and programs in the delivery life cycle. It requires oversight of... ...driving results to achieve business outcomes. Leads cross functional development from design... ...skills Ability to lead others in the successful execution and delivery of long term,...
$128k - $249k
...impactful work lead to the same place... ...application services that support the... ...administrative, and IT functions to... ...service delivery Foster a culture... ...Define and monitor SLAs, KPIs, and service... ..., guiding our clients through their... ...position requires successful completion of a...Full timeContract workTemporary workLocal areaRemote work- ...experienced auditors to join their team in North Carolina. Candidates will be responsible for leading audit teams, maintaining client relationships, and driving business solutions. Successful applicants will have at least 5 years of external audit experience and possess a CPA...
$169.01k - $370.53k
...continued evolution and success within the practice,... ...training facility, and leading market tools, we help... ...to join our Managed Services practice. Responsibilities... ...Managed Services delivery across multiple... ...effective collaboration with clients, KPMG stakeholders,...H1bLocal area- VisionPoint Marketing in Raleigh, NC is looking for a Client Success Manager to oversee the entire project lifecycle. The role focuses on maximizing client satisfaction while collaborating closely with teams to ensure project success. You will take ownership of client...Remote job
- BAYADA Home Health Care is seeking a Client Services Manager in Raleigh, NC. This role focuses on providing superior customer service and managing coordination of client services, making a meaningful impact in the community. The ideal candidate will have a bachelor's degree...
$59k
...for the Resident Services Coordinator - DHIC... ...term stability and success of seniors, families... ...residents in leading and initiating their... ...in social service delivery with an elderly, youth... .... Objective: It is important to maintain... ...(Johnston) Client Service Coordinator...Full timeTemporary workWork at officeLocal areaRemote workWork from homeWeekend workAfternoon shift- Hankin & Pack PLLC, a growing residential real estate law firm in Raleigh, NC, seeks a full-time Client Services & Office Coordinator. You will greet clients, manage the front desk, handle EMD deposits, and support attorneys with loan packages and calendar tracking. The...Full timeWork at office
- Morgan Stanley Wealth Management is seeking an experienced Associate to support Financial Advisors and Private Wealth Advisors with client service, digital marketing, portfolio tools, and financial planning. The role involves building trusted relationships with clients,...
$150.1k - $227k
...agents drive customer success together. Here,... ...at the company leading workforce transformation... ...the seamless delivery of all deliverables... ...Florida)Financial Services (FINS) - Works with... ...and how to engage clients based on... ...relationships with customer IT and business...Full timeWork at officeRemote workFlexible hours3 days per week
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