Sr. Systems Engineer (Devops) - Hybrid (Raleigh or Jersey City)

Sr. Systems Engineer (DevOps)

With a company culture rooted in collaboration, expertise, and innovation, we aim to promote progress and inspire our clients, employees, investors, and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.

Job Summary

The Sr. Systems Engineer (DevOps) is a hands-on technical expert responsible for enhancing, implementing, and optimizing enterprise-scale CI/CD platforms, infrastructure automation, and cloud-native systems. This role requires advanced expertise in DevOps tooling, Kubernetes, and distributed systems, with a strong focus on reliability, scalability, and automation-first practices. The Sr. Systems Engineer (DevOps) establishes and cultivates highly successful relationships with our business units, technical implementation teams, management, and vendors.

As a senior individual contributor, you will drive the evolution of our DevOps strategy by implementing automation frameworks, hardened infrastructure, and ensuring our platforms meet rigorous standards for availability, performance, and security. You will partner with other engineering and product teams to deliver resilient services that support mission-critical business applications.

Essential Responsibilities & Accountabilities

• Design, scale, and optimize enterprise CI/CD pipelines using GitHub Actions, Argo CD, Terraform, and Helm
• Build and maintain developer self-service platforms using Infrastructure-as-Code (IaC) and GitOps principles
• Engineer resilient, scalable, and cost-efficient cloud infrastructure across Amazon Web Services and Microsoft Azure
• Drive Kubernetes platform adoption, including advanced networking, deployments, and supporting resources
• Standardize immutable deployment practices through GitOps-based workflows
• Implement automation frameworks for provisioning, deployment, monitoring, and operational efficiency
• Define, enforce, and monitor Service Level Objectives (SLOs) and Service Level Agreements (SLAs)
• Establish and operate observability platforms using Dynatrace
• Embed DevSecOps practices into CI/CD pipelines, including container, dependency, and image security
• Manage secrets and identities securely using enterprise secrets management solutions
• Design, test, and validate multi-region / multi-cloud disaster recovery strategies to meet RTO/RPO targets
• Provide technical leadership across teams by translating business requirements into DevOps roadmaps and mentoring engineers

Knowledge & Skills

• Deep expertise in cloud platforms, with strong focus on Azure and experience with AWS
• Hands-on mastery of Kubernetes, containerization, and service mesh technologies
• Strong background in Infrastructure-as-Code and GitOps tools, including Terraform, Terragrunt, Helm, and ArgoCD
• Proficiency in scripting / programming languages such as Python, Go, Bash, and PowerShell
• Advanced understanding of:
  • CI/CD best practices
  • GitOps methodologies
  • Progressive delivery strategies (canary, blue/green, rolling deployments)
• Solid understanding of networking concepts and cloud networking architectures
• Strong foundation in distributed systems, scalability, resiliency, and fault tolerance
• Experience implementing observability platforms and participating in incident response
• Strong knowledge of modern security practices, secrets management, and compliance frameworks
• Excellent analytical, troubleshooting, and problem-solving skills
• Strong oral and written communication skills
• Good interpersonal skills; able to collaborate effectively with staff and internal customers
• High attention to detail
• Strong customer service orientation with urgency around maintaining service levels

Education & Experience

• Bachelor's degree in Computer Science or related field
• 5+ years of relevant hands-on experience in DevOps / Cloud Engineering / Platform Engineering environments

For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible.

$120,000 - $175,000/year

Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future.

Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more.

Do you like solving complex business problems, working with talented colleagues, and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team.

14400 Arch Insurance Group Inc.