Commercial Banking Specialist

About This Job The Commercial Banking Specialist provides support to a team of commercial calling officers and portfolio managers that service diverse and complex commercial relationships. The position will also interact with customers on a daily basis regarding service and support issues with a resulting high level of customer satisfaction. Essential Functions Serve as primary contact for loan portfolio issues and provide support to middle and upper level department colleagues Contact customers, resolve account issues, and process paydowns/advances Assist with the preparation of closing documentation, including complex and legally prepared documents Coordinate new openings, overdrafts, and wire transfers for Account Officers Review documentation exceptions for assigned Officers Contact customers to receive updated financial information Assist in the preparation of Loan Committee materials and other management reports Maintain routine customer correspondence, filing and other departmental documentation Assist with identifying and referring cross-selling opportunities Deliver client support by coordinating meeting and event logistics and performing administrative tasks that maintain an efficient, client-focused office environment Perform other duties as assigned Knowledge, Skills & Abilities Required Strong loan documentation knowledge Ability to maintain confidentiality Excellent customer service skills Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values Intermediate proficiency with Microsoft Word, Excel and Outlook Education & Experience Associate’s degree or equivalent combination of education and experience required 2+ years banking experience required #J-18808-Ljbffr Commerce Bank