Commercial Loan Transaction Specialist

Position Summary The Commercial Loan Transaction Specialist is responsible for customer inquiries, associate inquiries, loan disbursements, and general correction activities for all Commercial lines of business across the Busey footprint. Responsibilities Respond to customer inquiries both by phone and email. Process internal requests/inquiries via nCino Cases. Process loan payments, ACHs, wire transfers, and NSF/returned payments for various departments under multiple deadlines and constraints. Update/maintain borrower information. Maintain positive relationships with multiple lenders and support staff. Process returned mail and any subsequent address changes. Set up and maintain automatic payments. Respond to internal emails. Review exception reports and update loan records accordingly. Assist other areas and special projects as needed. Monitor workflows and phone queues. Provide training to new hires and continual training to current staff. Qualifications / Education and Experience Knowledge of: strong oral and written communication skills; basic accounting principles; strong analytical skills; Microsoft Office. Ability: multi-task and work independently; perform duties under frequent time constraints; solve problems independently while applying logic and discretion. Education and Training: Requires high school diploma; higher education preferred. Experience: Experience with lending or commercial real estate preferred. Compensation and Benefits Salary offered is based on factors, including but not limited to the job duties, required qualifications and relevant experience, and local market trends. The role may be eligible for bonus or incentives based on company and individual performance. Base Pay Range: $26 - $29/hour. Busey provides a competitive Total Rewards package including 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance and long-term disability, supplemental voluntary life insurance, short-term and long-term disability, wellness incentives, and an employee assistance program. Eligible associates may also have access to pre-tax health savings accounts and flexible spending accounts. Equal Employment Opportunity Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A diverse team working together is essential to delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. Visit Busey.com/Careers to learn more about our Equal Opportunity Employment. #J-18808-Ljbffr Busey Bank