Coordinator, Tech Trainer

Technical Trainer

Smurfit Westrock (NYSE:SW) is the go-to leader and partner of choice in sustainable packaging. We are dedicated to creating efficient and scalable paper and packaging solutions to help solve complex packaging challenges. Guided by our values of safety, loyalty, integrity and respect, we are committed to delivering meaningful value for shareholders, customers, employees and the communities where we operate.

Location: 100 Southern Drive, Camillus, NY 13031

Shift: Must be flexible to work any shift - 1st/2nd/3rd as needed

Overtime: Must be flexible to work overtime as needed, could be daily and/or weekend

Pay: $55k - $93k, Salary Non Exempt

Benefits: Starts on Day 1! (Medical/Dental/Vision/401k) - Salary Non Exempt Benefits

Vacation Time: 3 weeks paid vacation, 1st year prorated to start date, able to use after 30 days of employment

Job Summary:

The Technical Trainer assists with training processes locally. The role reports into the site General Manager/ Plant Manager and dotted lines into Operations Learning & Development, to ensure training is completed for Operator/ Craft Job Certification. The role will be a key contact/ trainer for team members, and be responsible for teammate assessments regarding machine skills providing feedback, machine certification responsibility, and conducting assessments related to line of progression movements.

Major Job Responsibilities:

• Completes daily technical training on the floor to assist with the Certification of team members in their roles
• Partners with OPS L&D leader to support New Hire Orientation/ On Boarding Training, as needed
• Assists with tracking, evaluating, and measuring training locally
• Develops, builds, and maintains relationships with trainees & leaders in their role
• Participates in new teammate hiring process
• Conducts training on all shifts
• Influences others to be safety-minded
• Team member will be certified through a Train the Trainer process, support managing day to day Certification Processes & will be supported by Ops L&D with training tools & general knowledge content
• Additional duties as assigned
• How you will impact WestRock:
• Improve local team performance through increasing skills and time to certification processes
• Cost eliminator driving training efficiencies across roles, saving us unnecessary risk, and reducing the time allotted for training a continuous improvement mindset

What you need to succeed:

Critical Skills/ Capabilities:

• Growth and Results Oriented: Results oriented person that looks for constant ways to improve
• Innovation: Able to support implementation of new processes and new learning technologies to drive training into the flow of work
• Interpersonal Skills: Possess keen awareness and understanding of the importance of strong awareness
• Accountability: Holds self and others responsible for actions and results
• Influence: Able to partner and build relationships to influence teams to work together, share best practices and develop and drive effective training for operations teams
• Decision Making: Uses strong problem-solving skills and supporting information to arrive at optimal decisions in an appropriated timeframe; knows when to decide and/ or when to seek additional input, and drive for consensus
• Communication: Willingness to work on the floor, with all shifts, in a heavy manufacturing world, to ensure we can document and teach critical work processes
• Quality: Actively work to ensure quality is ensured while minimizing waste
• Facilitation & Presentation Skills : Ability to effectively deliver training sessions and present information to diverse audiences, adapting communication style to ensure understanding and engagement
• Collaboration & Partnering : Strong ability to build and maintain cross ‑ functional relationships, working closely with operations, leadership, and support teams to achieve shared goals
• Problem Solving & Continuous Improvement: Proven critical thinking skills with a focus on identifying root causes, implementing solutions, and driving ongoing process and performance improvements
• Professionalism: Maintains a high level of integrity, accountability, and reliability; demonstrates strong work ethic, adaptability, and a positive attitude in a fast ‑ paced manufacturing environment

Technical Skills:

• 1-3 years' experience conducting/ leading training, including On-The-Job training, or similar, in a manufacturing environment preferred
• 2-4 year's experience a manufacturing environment preferred
• Knowledge of Learning Management Systems preferred
• Microsoft Office Experience Preferred Word, Excel, Outlook, PowerPoint, Forms

What we offer:

• Corporate culture based on integrity, respect, accountability, and excellence
• Comprehensive training with numerous learning and development opportunities
• An attractive wage, reflecting skills, competencies, and potential
• A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of our daily work

Hiring Immediately!

If you have one or more of the above skills, we encourage you to apply!