Director of Banquets

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About Levy
The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy's diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.


Job Summary

FIRST FINANCIAL CENTER CINCINNATI OHIO

The Director of Banquets is responsible for leading all aspects of banquet operations at the Duke Energy Convention Center. This position ensures the successful planning, execution, and service of all catered events, with a focus on excellence in guest experience, team leadership, financial performance, and operational efficiency.

Key Responsibilities

• Oversee the daily operations of banquet functions, ensuring events are executed flawlessly.
• Lead and manage banquet managers, captains, and service teams; foster a positive, high-performance culture.
• Collaborate with culinary, sales, and operations teams to ensure event plans are executed according to client expectations.
• Ensure compliance with health and safety regulations, labor guidelines, and company policies.
• Monitor and manage labor costs, inventory, equipment, and operating supplies within budget.
• Continuously improve service standards and team training to enhance guest satisfaction.
• Participate in client walkthroughs, tastings, and planning meetings as needed.

Qualifications

• 5+ years of progressive leadership in banquet or large-scale event operations, preferably in a convention center, hotel, or large venue.
• Proven experience managing large teams in a high-volume, fast-paced environment.
• Strong organizational and communication skills.
• Proficiency with event management systems and basic financial acumen (labor forecasting, cost controls, etc.).
• ServSafe and alcohol service certification (or ability to obtain).
• Flexibility to work nights, weekends, and holidays as required by the event schedule.

What We Offer

• Competitive salary and performance-based incentives
• Full benefits package including medical, dental, vision, and 401(k)
• Opportunities for growth within a leading hospitality organization
• A dynamic work environment at one of Cincinnati's premier venues

Curious about Life at Levy? Check it out: Levy Culture

At Levy, team = family. And we'll always take care of family, learn more about Levy benefits offered.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off Plan
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Certain positions may require Florida Level 2 background screening. Details:

Applications are accepted on an ongoing basis.


Levy maintains a drug-free workplace.

Req ID: 1544947

Levy Sector

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Karissa Billiter

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