Guest Service Representative

Guest Service Representative

Store 91 - Lithonia, GA

Overview

Level Entry Position Type Full-Time/Part-Time Job Shift Any Travel Percentage None Category Retail

Description

We are looking for an energetic and customer-focused Guest Service Representative to ensure excellent service for every guest. In this role, you'll be the face of the store, providing fast, friendly service and maintaining a clean, welcoming environment. Your goal is to enhance each customer's experience, whether they're grabbing a quick snack or fueling up for the road.

Key Responsibilities:

• Greet and engage every customer with a positive, friendly attitude.
• Provide fast, accurate service at the register, handling payments and transactions.
• Promote sales through suggestive selling and knowledge of store promotions.
• Maintain a clean, organized store, including food prep areas, shelves, bathrooms, and gas pumps.
• Ensure product freshness and restock items as needed.
• Follow all safety and sanitation standards, as well as company policies for restricted sales (e.g., tobacco, alcohol).
• Assist with store inventory, pricing, and handling cash variances.

Qualifications

• High school diploma or GED preferred.
• Strong communication skills and a positive attitude.
• Attention to detail with a focus on maintaining store cleanliness and product accuracy.
• Ability to work flexible hours, including nights, weekends, and holidays.

Physical Requirements:

• Must be able to stand, walk, and move throughout the entire shift.
• Ability to lift and carry up to 50 lbs. and occasionally climb ladders.
• Exposure to hot and cold temperatures from store appliances and the outdoor environment.

Why Join Us? At Clipper Petroleum, we pride ourselves on delivering great customer service in a fast-paced, team-oriented environment. If you enjoy interacting with people and take pride in your work, we'd love to have you as part of our team!