Accounts Receivable Clerk

Collections RepresentativeThe Collections Representative will play a vital role in managing our accounts receivable and ensuring timely payment from our business-to-business (B2B) customers. Your primary responsibility will be to communicate with customers, resolve billing issues, and collect outstanding payments.ResponsibilitiesManage and maintain an Accounts Receivable Portfolio within benchmarks of delinquent percentagesCollect outstanding invoicesWork with various collection reports in our ERP systemProcess account closure documentationPerform daily administrative dutiesIdentify issues attributing to account delinquencyResearch unidentified payments and resolve for proper applicationsPlace accounts on credit holds, or releasesRecommend bad debt write-offs and provide proper documentation to the managerRun various reports throughout the month gathering data on several objectives and progressRequirements1-3 years of collections experience preferredEncompass working knowledge of customer relations with a strong focus on supporting both internal and external customer relationshipsStrong verbal and written communication skillsOrganized, and detail orientedProblem-solving and analytical skillsExperience with meeting daily deadlinesFamiliar with Microsoft Word, Excel, OfficeWhy SumnerOne?As a family-owned company, we understand the significance of work-life balance and prioritize it for our employeesWe offer opportunities for career advancement and professional development, empowering employees to grow within the organizationComprehensive benefits package available from day one401K and profit-sharing opportunitiesGet involved in continuously shaping our company culture by joining our Culture CommitteeSumnerOne is one of the premier office technology dealers in the Midwest, with offices in Missouri, Kansas, Oklahoma, Arkansas, and Illinois. We're a family of respected companies united by ONE goal: to exceed our customers' expectations by helping them get the most from their investments in print, IT and document technology. Headquartered in St. Louis, Missouri, we are proud to say we've grown to become one of the largest independent dealers in the nation. We have accomplished this by employing the best people, representing solutions from leading manufacturers of office technology, and by supporting our clients at the highest level. Our success is evident by our continued growth with our people being the key to that success.SumnerOne is proud to be an Equal Opportunity Employer