Vice President of Global Customer Support
Confidential
Vice President of Global Customer Support
About the Company
Internationally renowned travel management company
Industry
Leisure, Travel & Tourism
Type
Privately Held
About the Role
The Company is seeking a VP of Global Customer Support to lead the establishment of a new, centralized customer support organization. This organization will be responsible for providing high-quality, efficient, and effective support to a diverse range of global, multi-national, and local customers. The VP will define the organization's structure, scope, and operating model, as well as develop a new customer engagement model for product and service support. A key aspect of the role is to ensure that the services provided meet the varied needs of the company's global client base, including bespoke service models for large clients and tailored support for smaller, local clients. The VP will also be tasked with implementing a comprehensive change management plan and providing leadership to a high-performing, global team. Candidates for the VP of Global Customer Support role at the company should have a minimum of 10 years' senior management experience in service and technology support, with a strong preference for those with a background in the travel industry. The role requires a leader with a proven track record in managing complex global change projects, strong relationship and stakeholder management skills, and the ability to partner with operational and sales teams to develop win/win solutions for customers. The ideal candidate will have experience in a large, global matrix organization, the ability to lead and engage employees in a virtual environment, and a Bachelor's degree (MBA desirable). The VP will be expected to ensure that the customer support organization operates in line with the company's policies and procedures, industry requirements, and contractual agreements, and to contribute to the company's leadership on a global scale.
Functions
- Operations
$248k - $350k
...determination and collaboration. Knowing we have an open and supportive team means each of us has the freedom to take... ...because: Together We Have the Power to Win.Job SummaryThe Global Engineering Vice President will be responsible for enterprise engineering, capital...SuggestedFull timeFor contractorsRemote workMonday to FridayChurch & Dwight Company
Ewing, NJ1 day ago$320k
...serious diseases. We strive to create, champion and maintain a global workplace where individuals’ unique contributions are valued and... ...of Genmab’s total rewards philosophy and structure to support a global, end-to-end biotech organization.Design a modern total...SuggestedFull timeFixed term contractFlexible hoursGenmab
Princeton, NJ4 days ago$312k - $373k
...winning as a team with urgency, excellence, and intention, and support each other no matter what role we play or where we sit.... ...real difference, every day. About the Job Job Title: Vice President, Global Program Head Level: Vice President Department:...SuggestedLocal area$150k - $250k
...Blackstone’s over $1.3 trillion in assets under management include global investment strategies focused on real estate, private equity,... ...create firm forecasts and projections - the operating model is supported by individual fund models, and projects all types of cash flows...SuggestedFull timeWork experience placementLocal areaBlackstone Group
Trenton, NJ4 days ago$171.5k - $307.5k
Position Summary Associate Vice President, CCaaS & AI... ...build deeper relationships with customers through innovative strategies... ...with alliance partners and support joint go-to-market activities... ...Sales & Service offering drives global customer transformation by designing...SuggestedWork experience placementLocal areaDeloitte
Princeton, NJ1 day ago$135k - $200k
...Blackstone’s over $1.3 trillion in assets under management include global investment strategies focused on real estate, private equity,... ...solutions, and other finance transformation initiatives supporting the broader Perpetual Finance Group.· Evaluate new transactions...Full timeLocal areaBlackstone Group
Trenton, NJ3 days ago- ...Commercial BankerIf you are customer-focused, enjoy building relationships, and collaborating... ...skillsFive plus years lending or credit support related experience with a focus on... ...and the diverse talents they bring to our global workforce are directly linked to our success...Local areaFlexible hours
Chase
Bensalem, PA2 days ago - ...property & casualty products and services designed to meet our customers’ individualized needs. The company is an equal employment opportunity... ...and protocols to grow profitably during all market cycles.Support the team to build strong relationships with brokers to ensure...Full timeTemporary workWorldwideHome officeFlexible hoursNight shift
Berkley Life Sciences
Ewing, NJ2 days ago $100k - $167.5k
...RoleBestX is seeking a highly motivated and client-focused Sales & Support AVP to drive business growth and deliver exceptional client... ...opportunity to work with leading buy-side and sell-side institutions globally, helping clients optimize execution performance across FX,...Full timeTemporary workFlexible hoursState Street Bank
Princeton, NJ18 hours ago- ...Executive Director, Global Program Manager About Us Kardigan is a heart health company working to make cardiovascular disease... ...winning as a team with urgency, excellence, and intention, and support each other no matter what role we play or where we sit. Lastly,...Full time
Kardigan
Princeton, NJ18 hours ago $290k - $350k
...Executive Director, Global Medical Affairs Lead - Oncology Reports to: SVP, Head of Clinical Development and Medical Affairs Location... ...industry. The Executive Director will play a critical role in supporting the company's oncology portfolio and advancing its mission to...Remote workpmvpharma
Princeton, NJ3 days ago$248k - $325k
...Knowing we have an open and supportive team means each of us has the... ...to Win.Role Summary The Vice President, Investor Relations (IR) & Communications... ...with a specific emphasis on global reachIn partnership with IR... ...with media, investors, customers, consumers, and key...Full timeWork at officeRemote workMonday to FridayChurch & Dwight Company
Trenton, NJ4 days ago$250k - $280k
...Description Company Description We are a global producer, marketer and provider of... ...business and revenue growth in line with the customer requirements, while ensuring it is in... ...workflows and business challenges • Support customer visits with the sales team and take...Flexible hours$225.4k - $316.25k
...implement and oversee the Integra Global quality system, including... ...system infrastructure that supports continued compliance across... ...utilize business acumen and customer mindset to influence the... ...executed and authorized by the Vice President, Talent Acquisition. Where agency...Full timeTemporary workWork experience placementIntegra LifeSciences
Princeton, NJ18 hours ago$226.6k - $377.6k
...health today, we want to hear from you.The Vice President of Renewals is accountable for owning... ...portfolio of renewals across assigned customer accounts on the East Coast.... ...The Company does not provide employer support or sponsorship for any immigration related...Full timeH1bWork at officeRemote workWork from homeHome officeMcKesson
Trenton, NJ18 hours ago$133.1k - $283.3k
Calling all innovators - find your future at Fiserv.We're Fiserv, a global leader in Fintech and payments, and we move money and... ...considered for this role.Benefits at Fiserv:Fuel Your Life program to support your physical, financial, social, and emotional well-being.Paid...Full timeTemporary workH1bWork at officeRemote workFiserv
Trenton, NJ18 hours ago$225.4k - $316.25k
...outcomes and set new standards of care.The Vice President, Corporate Financial Planning & Analysis... ...executive decision-making, and support informed recommendations to the CFO, Executive... ...a related discipline within a complex, global organization.Skills & CompetenciesEnterprise...Full timeTemporary workFor contractorsIntegra LifeSciences
Princeton, NJ1 day ago- We’re seeking a future team member for the role of Vice President, Production Services Application Support to join our Engineering team. This role is located... ...enables employees’ growth and success. As a leading global financial services company at the heart of the global...Work experience placementWorldwideFlexible hours
The Bank of New York Mellon
Pennington, NJ18 hours ago - ~ Vice President of Finance – Homewood Living Ministries Vice President of Finance – Homewood Living Ministries September 23, 2026 ** LeadingAge New Jersey & Delaware is posting this on the behalf of Homewood Living Ministries** Homewood Living Ministries is...
LeadingAge
Hamilton, NJ3 days ago - ...Executive Director, Global Medical Affairs Lead, Oncology About the Company Innovative biopharmaceutical company Industry Pharmaceuticals Type Privately Held Founded 2013 Employees 51-200 Categories Manufacturing Pharmaceuticals Medicine...Remote work
- ...Executive Director, Global Program Manager About the Company Innovative biotechnology (BioTech) company specializing in cardiovascular drugs Industry Biotechnology Type Privately Held, VC-backed Founded 2023 Employees 51-200 Funding $200...
- ...Vice President Of OperationsAre you an experienced operational leader who knows how to bring... ...people you lead and the experience of the customers you serve? Are you comfortable... ...creating an environment where employees feel supported, heard, and comfortable bringing challenges...Full timeLocal area
VisionSpark
Trenton, NJ1 day ago - ...Vice President, Investor Relations & Communications About the Company Globally recognized manufacturer of personal care, household & health products Industry Electrical/Electronic Manufacturing Type Privately Held Founded 1846 Employees 5001...
$262.48k - $318.06k
...meaningful work, opportunities for growth, and a supportive environment that values inclusion,... ...it. Position: Executive Director, Global Marketing Systems & AI Capabilities Lead... ...to Global Marketing leaders and content customers. Content Supply Chain & MLR Enablement...Hourly payFull timeSummer workLive inLocal areaRemote workFlexible hoursBristol-Myers Squibb Co
Princeton, NJ1 day ago- ...Vice President of Digital About the Company Prominent organization in the insurance industry Industry Insurance Type Privately... ...and execution of digital initiatives that enhance customer experience, optimize operational processes, and drive sustainable...
- ...Vice President, Finance About the Company Global pharmaceutical company Industry Pharmaceuticals Type Subsidiary of a Public Company Founded... ...problem-solving, and a strong focus on patient and customer centricity. The role also requires advanced...
- ...Vice President, Access, Value Evidence & Pricing About the Company Innovative clinical-stage... ...lead the development and execution of global strategies for the value, pricing,... ..., and leading a high-performing team to support the company's mission. This role requires...
- ...Vice President of Operations About the Company Well-regarded provider of private pet cremation & grief support services Industry Individual & Family Services Type Privately... ...values of reliability, empathy, customer focus, dedication, and attention to...
- ...Vice President, Corporate Quality Systems About the Company Industry leading developer... ..., implementation, and oversight of the global quality system. This role is pivotal in... ...and resolution of quality issues, and supporting interactions with regulatory bodies. Applicants...
- ...Vice President of Distribution About the Company Fortune 200 company managing logistics and distribution across multiple warehouses... ...of these locations, setting and executing strategies to meet customer demand, and ensuring the rapid and efficient movement of goods...Work at officeLocal area
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Vice President of Global Customer Support. Be the first to apply!
- vice president nursing Trenton, NJ
- vice president education Trenton, NJ
- vice president communications Trenton, NJ
- vp product management Trenton, NJ
- vice president real estate Trenton, NJ
- vice president data analytics Trenton, NJ
- vp Trenton, NJ
- vice president media Trenton, NJ
- vice president development Trenton, NJ
- vice president of recruiting Trenton, NJ