Customer Service Representative III

Customer Service Representative III in

25 - HINDS COUNTY, MS

State of Mississippi Location 25 - HINDS COUNTY, MS Full-Time $35,500.00 - $40,219.05 Annually Job Number

9039-0500-20261006HDS

0500 - INSURANCE DEPARTMENT

Opening Date 10/12/2026 10/19/2026 at 11:59 PM Central Time (US & Canada) Agency Minimum Salary

• 35,500.00
• 40,219.05

About the Agency The mission of the Mississippi Insurance Department is to impartially enforce the laws and regulations enumerated in Mississippi Code Ann. Section 83-1-1 et seq., thereby creating an environment conducive to a competitive marketplace for the sale of insurance products and services while providing the State's citizens with the maximum amount of consumer protection. Our aim is to create the highest degree of economic security, quality of life, public safety, and fire protection for the State's citizens at the lowest possible cost. To accomplish this mission, we are committed to providing assistance to our customers in a timely, caring, and ethical fashion. The position is assigned to our Licensing Division. Duties include: Interpret and apply governing statutes, rules, regulations, and policies when providing information to the public, statewide agents, agencies, insurance companies, and education providers Process paper and electronic applications and renewals for licensure for business entities and bail agents Verify documentation for licenses and penalty fees. Communicate with applicants, insurance producers, bail agents, and the public in person as well as by phone and email. Review and approve Certificates of Authority appointments and individual license amendments. Review and approve continuing education course applications. Sort, scan, and index processed paperwork for licensing records Perform other duties as assigned. What you'll need to be Successful Excellent computer (especially Excel) and communication skills, plus the ability to manage time effectively. Preferred Qualifications Typically requires High School Diploma or equivalent and 3-6 years of experience. Hiring Agency Preferred Qualifications: A high school diploma and 3-6 years of customer service-related experience. See MSPB Careers for information regarding this classifications Employer State of Mississippi Address 210 East Capitol Street Suite 800 Jackson, Mississippi, 39201 #J-18808-Ljbffr State of Mississippi