Executive Director
Serra SOL Memory Care
Executive Director
Lead a Community. Change Lives. Build a Legacy.
Agemark Senior Living is looking for a dynamic, hands-on Executive Director to lead the day-to-day operations of our senior living community in Fresno, CA. This is a role for a servant leader who thrives on building strong teams, creating exceptional resident experiences, and running a financially healthy, well-managed community — all while upholding the highest standards of care, compliance, and culture.
What You'll Do
Lead Our People
- Lead by example on company values, priorities, and objectives, and walk the community daily to stay connected to every department.
- Hire, train, and supervise a successful team, and mentor department heads so they can effectively lead their own.
- Drive staff growth through coaching, development plans, recognition, and effective communication.
- Run daily stand-ups, weekly leadership meetings, and monthly staff and safety meetings.
- Address performance issues and grievances fairly, and foster a safe, positive work environment for all associates.
Champion Our Residents
- Partner with families, service providers, and staff to deliver personalized, consistent, and excellent care.
- Help residents live with safety, dignity, and independence through strong emergency protocols and support systems.
- Work alongside the Director of Nursing to guide families through care planning, problem resolution, and major decisions.
- Measure satisfaction through surveys and regular one-on-ones, and champion Agemark's Life Enrichment programming — including joining at least one resident outing each month.
Drive Occupancy & Growth
- Own occupancy goals of 95%+ and lead sales, marketing, and community outreach efforts.
- Partner closely with the Sales Director and Family Service Coordinator to hit monthly sales targets and keep momentum going.
Manage the Business
- Build and operate within the annual community budget.
- Oversee billing, collections, vendor bids, and expense management.
- Manage staffing and scheduling to control labor costs and overtime.
- Set and track quarterly and annual goals, and keep pushing for continuous improvement.
What You Bring
- A degree in healthcare, business, nursing, geriatrics, or a related field preferred.
- Prior experience in senior housing, healthcare, or a related industry required.
- At least 2 years of experience managing both staff and a budget.
- A proven track record of integrity, sound judgment, and dependable follow-through.
- Excellent verbal and written communication, with strong problem-solving instincts.
- Comfort with technology, including social media and day-to-day computer use.
- Sharp attention to detail and unwavering discretion with confidential information.
- The flexibility to work evenings, weekends, or holidays as the community needs.
- A natural ability to build relationships — with your team, residents, families, and the broader community network.
What We Offer
- The chance to lead a mission-driven community where your work directly improves residents' lives every day.
- A true leadership role with ownership over people, operations, and financial performance.
- A collaborative culture backed by regional support, established systems, and Agemark's Life Enrichment programs.
- Room to grow: set your own goals, drive innovation, and be recognized for results.
- Competitive compensation and benefits (details shared during the interview process).
Ready to lead with us?
Apply today and bring your leadership to a community that values care, integrity, and excellence.
Equal Opportunity Employer (EOE)
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