Honda Service Advisor
$60k - $125kNorm Reeves
Honda Service Advisor
Rev Up Your Career As a Honda Service Advisor at Norm Reeves Honda-North Richland Hills!
Location: North Richland Hills, TX (Onsite) | Type: Full Time | Salary Range: $60,000 - $125,000
Schedule: Monday-Saturday | Sundays off with another day off mid-week.
As our Service Advisor, you're one of the most important team members at Norm Reeves Honda in North Richland Hills. You're responsible for creating a super Norm Reeves location service experience for our guests and using your communication skills to build the bridge between guests and technicians.
Your work will ensure our guests leave 100% satisfied with their Norm Reeves Honda experience. This role is a great way to kick start your career with us!
What You'll Do:
- Greet guests as they arrive in the Service drive
- Advising customers on maintenance and repair options, including upselling additional services when appropriate
- Preparing accurate service estimates and quotes for customers, ensuring clarity on costs and timelines
- Collaborating with the service technicians to relay customer concerns and ensure accurate service execution
- Maintaining detailed records of customer interactions, services performed, and parts used, as well as managing service history
- Communicate empathetically with guests about their vehicle
- Provide timely follow-up progress of each repair order and contact guests with repair changes
- Analyze quality control reports and maintain a high Customer Service Index Score
- Process monetary transactions
What You'll Need:
- Full time availability. You'll also need to be at least 18 years old.
- A valid driver's license and acceptable driving record
- Creative, positive, team player attitude
- Ability to analyze situations and make win-win business decisions
- Honesty, empathy, and exceptional communication skills
- Leadership skills in team-based and independent settings
What We Offer:
- Unlock Your Potential Free Training & Limitless Advancement Opportunities to Skyrocket Your Career Growth.
- Invest in Yourself Tuition Reimbursement (Up to $2,000 back in your pocket within 12 months)
- Health and Wellness First Comprehensive Medical, Dental, and Vision Plans to Keep You and Your Family Thriving.
- Enjoy Complimentary Group Life Insurance for Added Peace of Mind.
- Your Network, Your Success Employee Referral Bonus Program - Earn While Building a Stronger Team.
- Shop and Save with our generous discounts on Sales, Service, and Parts at Any Norm Reeves Location.
- Secure Your Future - Build Wealth with 401k Matching - We Match 25% on Your $4,000 Contribution.
- Time to Recharge Paid Time Off (PTO) and Holidays for a Perfect Work-Life Balance.
- Celebrate and Rejoice 6 Holidays Per Year to Spend Quality Time with Loved Ones.
Qualifications
Behaviors
Preferred
Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well
Functional Expert : Considered a thought leader on a subject
Team Player : Works well as a member of a group
Motivations
Preferred
Financial : Inspired to perform well by monetary reimbursement
Growth Opportunities : Inspired to perform well by the chance to take on more responsibility
Ability to Make an Impact : Inspired to perform well by the ability to contribute to the success of a project or the organization
Vacancy posted 2 days ago
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