Switchboard Receptionist

Job Description

Job Description

Job Summary

A professional insurance organization in West Nashville is seeking a Switchboard Receptionist for a full-time temp-to-hire opportunity. This is a high call volume reception role focused heavily on answering, routing, and managing inbound calls through a multiline phone system, rather than a traditional front desk-only position.

This opportunity is ideal for a polished administrative professional who enjoys being the first point of contact, helping clients quickly reach the right team members, and supporting smooth daily business operations. The work environment offers stability, supportive leadership, strong teamwork, and long-term growth potential, including opportunities for advancement from within.

Candidates who are dependable, calm under pressure, client-focused, and comfortable managing a busy phone queue will be well positioned for success in this Receptionist role.

Key Responsibilities

- Answer and route a high volume of inbound calls using a multiline phone system.
- Direct clients, customers, and callers to the appropriate departments or team members.
- Provide professional assistance by answering basic client questions and ensuring a positive first impression.
- Greet customers, visitors, and guests in a courteous and professional manner.
- Perform administrative tasks, including Excel functions such as mail merge.
- Support daily office operations to help ensure the business runs efficiently.

Compensation and Benefits

- Pay rate: $18 per hour.
- Job type: Temp-to-hire, full-time.
- Schedule: Monday through Friday, 8:00 AM to 5:00 PM or 9:00 AM to 6:00 PM.
- Location: Nashville, TN, West Nashville off Charlotte Pike.
- Competitive compensation including base salary plus bonuses.
- Employee Stock Ownership Plan shares.
- Monthly profit distribution bonus.
- Telecommuting on a hybrid schedule.
- Medical and dental insurance paid 100%.
- Medical plans with company contributions into an HSA.
- 5% dollar-for-dollar 401(k) match.
- 3 weeks of paid time off plus holidays.
- Growth and leadership opportunities with promotion from within.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
- transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
verify.uscis.gov/web/media/resourcesContents/E - Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

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\nCompany Description

This company offers growth and a great group of people to work with.

Company Description

This company offers growth and a great group of people to work with.