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Account Representative - State Farm Agent Team Member

R.K. Mehrotra - State Farm Agent

Baton Rouge, LA

Job Description

Job Description

Benefits:

  • Simple IRA
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
ABOUT OUR AGENCY:
I opened my agency in 1997 and currently lead a team of 11. Before becoming a State Farm agent, I worked in Claims Management, where I developed a passion for helping customers through life's unexpected events. I'm a graduate of Louisiana State University (LSU), born and raised in Baton Rouge, and am proud to call this community home. I'm also married with two children.

Our agency is committed to serving the Baton Rouge community and building lasting relationships with the individuals and families we have the privilege of helping every day.

We offer paid time off, paid holidays, health benefits, a Simple IRA, professional development and growth opportunities, and a strong commitment to work-life balance. We believe in investing in our team and creating opportunities for long-term success.

Our culture is supportive, collaborative, and team-oriented. I'm looking for someone who is dependable, has a positive attitude, enjoys helping others, and wants to contribute to a strong team environment. If you're looking for a place where you'll be supported and encouraged to grow, we'd love to meet you.

ROLE DESCRIPTION:
As an Account Representative for R.K. Mehrotra - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:
  • Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs. 
  • Establish customer relationships and follow up with customers, as needed. 
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Promote successful and long-lasting customer relations.
QUALIFICATIONS:
  • Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
  • Experience in managing customer relationships preferred.
  • Interest in marketing products and services based on customer needs.
  • Communication skills - written, verbal, and listening.
  • Dedicated to customer service.
  • Able to anticipate customer needs.
  • Able to effectively relate to customers.
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Vacancy posted 3 days ago
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