Solution Architect Expert (AI)

Position Overview

At PNC our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected valued and have an opportunity to contribute to the companys success. As a Solution Architect Expert within PNCs Corporate & Institutional Banking organization (C&IB) you will be based in Pittsburgh PA or Dallas TX.

Lead AI Solution Architect Commercial Lending Modernization
We are rebuilding our commercial lending technology with agentic AI starting with a full rewrite of the legacy commercial real estate loan servicing platform.

The Lead AI Solution Architect is the senior technical lead embedded in a small forward-deployed team of AI engineers and AI agents doing that work. The person will own the target architecture for the new platform make the key design calls in real time and stay hands-on through delivery. They wont hand designs off to someone else.


This is the first of several AI-led modernization pilots and it sets the pattern for the rest. After servicing the program moves into origination underwriting compliance funding booking and accounting about 2-3 years in total. This person shapes what modern commercial lending looks like at PNC.

Required Qualifications
Multiple years of experience in software engineering and solution architecture including technical lead on at least one large legacy modernization (refactor re-platform or rewrite of a core system)
Hands-on experience building production systems with LLMs and agentic AI: agent orchestration tool use RAG evaluations guardrails and human-in-the-loop design
Experience using AI-assisted engineering to analyze document and rewrite legacy code at scale including reverse-engineering business rules out of older codebases
Strong cloud-native architecture background: microservices APIs event-driven design containers/Kubernetes AWS or Azure
Still writes code (Python Java or similar) and is comfortable pairing with engineers on implementation
Clear communicator who can explain tradeoffs to engineers business partners and senior leaders

Preferred Qualifications
Commercial lending or commercial real estate domain knowledge especially loan servicing payments escrow or investor reporting
Financial services or other regulated-industry experience: security resiliency auditability model risk and controls built into the design
Forward-deployed engineer AI solutions consultant or startup technical founder background
Experience with agent frameworks and protocols (LangGraph Semantic Kernel AutoGen MCP or similar) and AI observability tools

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Uses advanced technical knowledge and industry experience to develop and drive solution architecture design strategy. Utilizes strong understanding of the broader picture of systems programs and initiatives to actualize solutions to interconnect systems.
• Leads technical design sessions with the development teams including the creation of class models sequence diagrams component models and detailed design specifications to ensure that architecture standards are followed.
• Provides architectural leadership on a variety of issues in software designs system architecture and solution-oriented technologies. Serves as a knowledge resource and thought leader to advise on critical issue management.
• Communicates implications of architectural decisions technology costs/benefits and implementation requirements. Maintains strong executive presence to communicate and guide strategy to peers and executive-level LOB and Technology leaders.
• Demonstrates expertise operating as a success engineer to manage solution architecture project outcomes including hardware and software design; ensuring composite architecture is scalable reliable available and manageable.
• Standardizes and implements scalable and reliable engineering and deployment patterns for common technologies. Ensures solution designs meet PNCs needs for confidentiality integrity and availability and adhere to the our policies standards and procedures.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNCs Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge skills and abilities for a role. Listed below are skills competencies work experience education and required certifications/licensures needed to be successful in this position.

Preferred Skills

Cloud Computing Design Enterprise Architecture (EA) Generative AI Requirements Analysis Security Architecture Design Solutions Development System Integration Technical Architecture Technical Leadership Technology Strategies

Competencies

Application Design Architecture Crisis Management Effectiveness Measurement Industry Knowledge IT Standards Procedures & Policies Platform Architecture Target Architecture The Open Group Architecture Framework (TOGAF) Transitional Architecture

Work Experience

Roles at this level typically require a university / college degree. Higher level education such as a Masters degree or PhD is desirable. Industry experience is typically 8 years. Specific certifications are often lieu of a degree a comparable combination of education job specific certification(s) and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Language Assessments

No Required or Preferred Language Assessments

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature) dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption surrogacy and doula reimbursement; educational assistance including select programs fully paid; a robust wellness program with financial incentives.

In addition PNC generally provides the following paid time off depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year unless otherwise required by law; between 15 to 25 vacation days each year depending on career level; and years of service.

To learn more about these and other programs including benefits for full time and part-time employees visit .

Disability Accommodations Statement

If an accommodation is required to participate in the application process please contact us via email at . Please include accommodation request in the subject line title and be sure to include your name the job ID and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call and say Workday for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race color sex religion national origin age sexual orientation gender identity disability veteran status or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and for any registered role the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA) which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Required Experience:

Staff IC