Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Director of Contact Center Strategy & Operations

Behavioral Health Response

Behavioral Health Response in Scottsdale, AZ seeks a seasoned Contact Center Director to oversee daily operations, strategic direction, and performance across the organization’s contact centers. You will lead managers and supervisors to deliver exceptional service 24/7 and drive continuous improvement. The role emphasizes trauma-informed practice, staff coaching, budget stewardship, KPI governance, and cross‑functional collaboration with IT, HR, Sales, and Marketing to support service delivery #J-18808-Ljbffr Behavioral Health Response

Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Director of Contact Center Strategy & Operations in Scottsdale, AZ vacancy
  •  ...seeking a strategic, financially minded Director of Asset Management to act as a true partner...  ...of our assets. This is not a static operational role; it is a dynamic position for an “Asset...  ...Role Financial Stewardship, Lifecycle Strategy & Reporting Budget Ownership & Cost... 
    Operations
    Full time
    Work at office
    Local area
    Flexible hours
    Shift work

    SimonCRE

    Scottsdale, AZ
    11 hours ago
  •  ...Development Officer (CDO), the Director of Major Gifts provides leadership and develops strategy for the association major and...  ...financial development team and branch operations, raises funds, develops,...  ...the Desert and serving as Centers for Community Well-Being , where... 
    Operations
    Full time
    Local area

    Valley of the Sun YMCA

    Scottsdale, AZ
    2 days ago
  •  ...communities. This senior leadership role involves managing the operational performance and profitability of the portfolio, while...  ...changes, and industry best practices. Identify and implement strategies to increase the property's value, such as renovations, upgrades... 
    Operations

    Blue Castle Agency

    Scottsdale, AZ
    1 day ago
  • Axon is seeking a Senior Director of IT Business Solutions & Delivery in Scottsdale to own the portfolio that translates Axon's strategy into delivered technology across sales, finance, and operations. You will lead the BSA, PMO, and QA functions, partnering with leaders... 
    Operations

    Axon

    Scottsdale, AZ
    11 hours ago
  •  ...seeks a senior leader to oversee workforce planning across contact center and operations. You will direct diagnostics, consultations, and...  ...a subject matter expert and thought leader in workforce strategy. Responsibilities include supervising teams, guiding performance... 
    Operations

    Vanguard

    Scottsdale, AZ
    4 days ago
  • $180k - $225k

    Clearway Energy Group is seeking a Director, Real-Time Operations in Scottsdale, AZ to oversee monitoring...  ...personnel and develop operational strategies, implementing necessary processes to...  ...over 8 years of experience in Control Center Operations and a Bachelor’s degree... 
    Operations
    Remote job

    Clearway Energy Group

    Scottsdale, AZ
    4 days ago
  •  ...Power, a Koch Engineered Solutions company, seeks a Director, Commissioning & Startup to lead commissioning, energization, startup, and operational readiness across the project portfolio. You will shape enterprise strategy, standards, and capabilities to transition... 
    Operations

    Koch

    Scottsdale, AZ
    3 days ago
  •  ...Chief Operations Officer Scottsdale, AZ (Onsite) Are you ready for your next opportunity? We are seeking an experienced and...  ...Operating Officer is responsible for guiding the company's workflow strategy and organization of all essential business processes. Their... 
    Operations
    Immediate start
    Night shift

    TribalEM

    Scottsdale, AZ
    1 day ago
  •  ...opportunity employer. Responsibilities The Director, Process Optimization is responsible...  ...stand-up of an enterprise service center and affiliated projects, working...  ...with business stakeholders to translate strategy into target operating models, financial models, and an actionable... 
    Operations
    Worldwide

    W. R. Berkley Corporation

    Scottsdale, AZ
    4 days ago
  •  ...influencing leaders and building, designing, and executing the talent strategy that drives company success. This role aligns organizational...  ...HR metrics, trends, and business data. Partner with HR Operations and business leadership to develop data-driven solutions,... 
    Operations
    Full time
    Local area
    Immediate start
    Worldwide
    Weekend work
    Afternoon shift

    Plexus Worldwide

    Scottsdale, AZ
    15 days ago
  •  ...industrial automation, and AI data center infrastructure. onsemi...  ..., and technical operations. Position Summary The Director, Compensation - North America will lead the strategy, design, administration, and...  ...method for applying, you may contact ****@*****.***.... 
    Operations
    Temporary work
    Local area
    Worldwide

    Onsemi

    Scottsdale, AZ
    1 day ago
  • $187.02k - $279.02k

    Job Description The Director, Global Compensation is responsible for leading the design, strategy, governance, and execution of Resideo's global compensation programs....  ...successful candidate is a strategic thinker, strong operator, and influential partner who can balance long... 
    Operations
    Full time
    Temporary work
    Worldwide

    Resideo

    Scottsdale, AZ
    11 hours ago
  • DEPCOM Power has an immediate need for a Director, Commissioning & Startup. This role...  ...commissioning, energization, startup, and operational readiness functions across the project portfolio...  ...enterprise authority for commissioning strategy and is accountable for developing... 
    Operations
    Immediate start
    Flexible hours

    Flint Hills Resources

    Scottsdale, AZ
    2 days ago
  • The Director, Processing is responsible for managing the transaction operations from contract execution through closing. This role supports...  ...insights into actionable strategies Ability to demonstrate a...  ...users. If you would like to contact us regarding the accessibility... 
    Operations
    Contract work
    Work experience placement
    Work at office
    Shift work

    Keller-Williams-Realty

    Scottsdale, AZ
    3 days ago
  • Job Description Director Member Experience at Gainey Ranch Golf Club...  ...in 1957, Invited has operated with the central purpose of building...  ...racquet facilities, fitness centers, and much more. Come be a part...  ...comprehensive communication strategy that amplifies the club's narrative... 
    Operations
    Temporary work
    Part time
    Work at office

    Invited Clubs

    Scottsdale, AZ
    1 day ago
  • $197.4k - $293.37k

     ...join and thrive in the global economy. We operate a global, two-sided network at scale...  ...one global team with our customers at the center of everything we do - and they push us to...  ..., establishing business or technical strategies with significant impact on PayPal operations... 
    Operations
    Work at office
    Immediate start
    Flexible hours

    PayPal

    Scottsdale, AZ
    6 days ago
  •  ...About the Role The Chief Operating Officer/Executive Vice President...  ..., and ambulatory surgery centers. Reporting to the Chief Executive...  ..., and operational strategy to ensure consistent performance...  ...Lead and develop executive directors and local operational teams.... 
    Operations
    Local area

    Pinnacle Fertility Inc.

    Scottsdale, AZ
    a month ago
  • $185k

     ...planning through Trajan Estate, and tax strategy through Trajan Tax. We don't refer out...  ...Family Office. Role Overview The Director of Human Resources serves as a strategic...  ...both hands-on and high impact, combining operational excellence with long-term strategic... 
    Operations
    Temporary work
    Work at office
    Local area

    Trajan Wealth LLC

    Scottsdale, AZ
    1 day ago
  • $85k

     ...energetic environment that's centered in hospitality and high-...  ...Mentor, Buddy, and Executive Director in Training ProgramsEducation...  ...and celebrate with residents.Operational Adaptability: A flexible mindset...  ...and other occupancy strategies, including assisting with the... 
    Operations
    Contract work
    Part time
    Work at office
    Local area
    Flexible hours
    Shift work
    Night shift
    Rotating shift
    Afternoon shift
    Weekday work

    MBK Senior Living

    Scottsdale, AZ
    2 days ago
  •  ...Identify customer priorities, technical objections, and design strategies encompassing the entire SAP ecosystem to deliver business...  ...Technology (IT) Consulting/Support, Systems Administration, Network Operations, Software Development/Support, Technology Solutions, Practice... 
    Operations
    Work experience placement
    Live in
    Work at office
    Local area

    Accenture

    Scottsdale, AZ
    2 days ago
  • $30 per week

     ...Partner Reporting to the Director, HRBP, Culture, and...  ...business units while providing operational HR support across the employee...  ...HRBP supports subsidiaries and centers of excellence in alignment...  ...leadership teams to align people strategies with organizational goals... 
    Operations
    Work at office
    Local area
    Work from home
    2 days per week

    Arizona State University

    Scottsdale, AZ
    11 hours ago
  •  ..., translating organizational strategy into actionable site- and regional...  ...Leadership, Marketing, and Operations to design best-practice...  ...across all outpatient imaging centers and regional operations. Lead...  ...recommendations to regional directors and executive leadership. Identify... 
    Operations

    SimonMed

    Scottsdale, AZ
    1 day ago
  • $125k - $130k

     ...feel genuinely supported. The culture here centers on bringing friends and family together...  .... This is a team that moves fast, operates across multiple markets, and still keeps...  ...to the CEO, aligning people operations strategy with company growth goals. Lead benefit... 
    Operations

    Gecko Hospitality

    Scottsdale, AZ
    16 days ago
  • The Director of People Operations leads the day-to-day execution of the People Ops function while serving as a strategic partner to business leaders...  ...the gap between tactical execution and organizational strategy, ensuring every people process runs cleanly, compliantly,... 
    Operations
    Work at office

    Confidential Careers

    Scottsdale, AZ
    4 days ago
  • $176.5k - $262.35k

     ...thrive in the global economy. We operate a global, two-sided network...  ...with our customers at the center of everything we do - and they...  ...overall business or technical strategy with significant impact on...  ...technology or a disability, please contact us at... 
    Operations
    Local area
    Flexible hours

    PayPal Inc.

    Scottsdale, AZ
    1 hour ago
  •  ...Strategic HR Business Partner to align people strategies with business goals across assigned units....  ...work, you will provide day-to-day HR operations support, onboarding, records maintenance, and collaboration with centers of excellence. #J-18808-Ljbffr ASU Enterprise... 
    Operations

    ASU Enterprise Partners

    Scottsdale, AZ
    1 day ago
  • $25 per hour

     ...in a Lindamood-Bell® Learning Center. Ideal candidates are...  ...The Learning Center’s hours of operation are 8:00 AM through 6:00 PM....  ...Implement positive reinforcement strategies that maximize learning cheerfully...  ...interactive process. Please contact the Lindamood-Bell HR... 
    Operations
    Hourly pay
    Part time
    Internship
    Second job
    Local area
    Monday to Friday

    Hallmark Aviation Services

    Scottsdale, AZ
    3 days ago
  • $125k - $130k

     ...Description Human Resources Director | Relocate to...  ...people who power their operations, this growing restaurant...  ...strategic and people-centered Human Resources Director...  ...implement proactive strategies to reduce attrition...  ...the primary point of contact for benefit plan vendors... 
    Operations
    Hourly pay
    Permanent employment
    Work at office
    Local area
    Relocation

    Gecko Hospitality

    Scottsdale, AZ
    a month ago
  • Cardone Ventures seeks an Operations Advisor for on-site Scottsdale to lead operational advisory for home services clients. You will analyze data, optimize dispatch, call center performance, and profitability while guiding client growth and strategic initiatives. The role... 
    Operations
    Local area

    Cardone Ventures

    Scottsdale, AZ
    3 days ago
  •  ...tomorrow’s opportunities. Join us as a director of a Workers Compensation claims team to...  ...business partners.Evaluates and measures operational compliance in concert with Claim Handling...  ...responsible for implementing a people strategy that supports training and skills improvement... 
    Operations
    Full time
    Work at office

    American International Group

    Scottsdale, AZ
    2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Director of Contact Center Strategy & Operations. Be the first to apply!