Maintenance Tech @ the Residence Inn Chapel Hill

Job Title Maintenance Tech Department Engineering Reports To Chief Engineer / Operations Manager Job Type Possible full and part‑time positions available Summary As a Maintenance Tech for the Hotel Division of Summit Hospitality Group, you hold an essential position responsible for performing a variety of work in the maintenance and repair of the hotel’s facilities and equipment. You will promote a safe working environment and quality of service to achieve maximum guest satisfaction. The Maintenance Tech will work with managers, inspectors, and department heads to ensure maximum efficiency and safety and shall strive to always provide service to both internal and external guests. Qualifications 1-2 years of experience with name brand hotel engineer experience preferred Can‑do attitude and willingness to jump‑in and do the assigned work in a cheerful and respectful manner Service oriented style with professional presentation High energy and attention to detail Teamwork and partnership attitude towards fellow associates and management General maintenance skills including plumbing, electrical, HVAC, swimming pool maintenance, preferred Responsibilities Ensures complete guest satisfaction and treats guests in a friendly and helpful manner. Assists with preventative maintenance and completes work orders such as replacing ceiling tiles, light bulbs, patching vinyl, etc. to maintain the hotel and keep the product quality to standard. Performs other preventative maintenance assignments on a scheduled basis such as “room care.” Services the hotel’s pool, including adjusting chemicals and cleaning filters, completing maintenance request forms and record logs. Assists in checking and making minor repairs on general plumbing systems and fixtures such as pipelines, toilets, sinks, kitchen and laundry equipment. Responds in a courteous manner to all guest questions, complaints, and or requests to ensure strong guest satisfaction. Recognizes potential safety hazards and security problems in the hotel and acts upon each, accordingly; complies with hotel policies and procedures including appearance and grooming, safety, security, key control, and emergency procedures. Possesses knowledge associated with HVAC, boilers, electrical, carpentry, dry‑walling, painting, plumbing, roofing, and landscaping. Can troubleshoot and repair routine mechanical and electrical malfunctions in hotel systems and equipment. Is willing and able to be responsive to complaints and maintenance and to “pitch‑in” and help co‑workers with their job duties as a team player. Maintains all franchise standards and follows up on inspection deficiencies. Investigates guest complaints. Assists in conducting departmental operational audits and assists in developing corrective action plans. Practices the Summit Hospitality Culture and ensures all cultural expectations are implemented and regularly practiced. Supports hotel’s training needs and efforts. Duties are subject to change and additional responsibilities/tasks may be assigned as needed. Work Environment Flexible work schedule including availability on weekends. Must have reliable source of transportation. Must be able to stand up and move about the facility for the majority of the shift. Must be able to occasionally lift, carry, push and pull up to 50 lbs. Must be able to perform simple grasping, fine manipulation and repetitive hand & arm movements frequently, and to squeeze & reach overhead occasionally. Must be able to bend, squat, crawl, kneel, push, pull, walk on uneven surfaces on a frequent basis. Must be able to frequently handle objects and equipment to maintain the facility. The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Must have the ability to obtain and/or maintain any government‑required licenses, certificates, or permits. Benefits Vacation/Personal time for full‑time associates. Insurance benefits: medical, dental, vision, life insurance, FSA, supplemental insurance for full‑time associates. Hotel discounts. Quarterly bonuses. Summit Hospitality Group is an Equal Opportunity Employer. Summit Hospitality Group LTD. and its affiliates provide equal employment opportunities to all applicants without regard to an applicant’s race, color, sex, religion, disability, national origin, citizenship, veteran status, genetic information, sexual orientation or gender identity, or on the basis of age with respect to persons 18 years or older. #J-18808-Ljbffr Summit Hospitality Group, Ltd.