Service Sales Manager

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Service Sales Manager

Our client is a well-established mechanical contracting company specializing in HVAC and plumbing services. Known for delivering high-quality solutions across a wide range of commercial and industrial projects, they are committed to excellence in both service delivery and customer satisfaction. They offer a competitive compensation package, including medical, dental, and vision insurance; a 401(k) plan with company match; Health Savings and Flexible Spending Accounts; company-paid life and disability insurance; generous Paid Time Off; paid holidays; an Employee Assistance Program; professional development support and tuition reimbursement; and an employee wellness program.

Our client is seeking a driven and experienced Service Sales Manager to lead their service sales division. This is a pivotal leadership role responsible for guiding a team of sales and project professionals in estimating, selling, and delivering HVAC and plumbing service projects — with a strong focus on revenue growth, operational efficiency, and profitability.

Key Responsibilities

Sales Leadership & Strategy

• Lead and support the team in achieving established sales goals
• Evaluate potential customers and projects to determine fit and feasibility
• Oversee the estimating process, ensuring accurate and timely proposals
• Drive pipeline management, forecasting, and CRM utilization across the team
• Support pricing strategy, contract negotiation, and closing efforts

Project Oversight & Execution

• Oversee assigned projects to ensure delivery meets or exceeds planned profit margins
• Coordinate logistics, procurement, and vendor partnerships to meet project specifications and timelines
• Manage permitting and inspection processes to ensure compliance with all codes and regulations
• Ensure successful equipment start-up, commissioning, and warranty documentation
• Oversee project closeout, including owner training and acceptance

Team Leadership & Operations

• Provide leadership and direction to sales, project management, and field teams
• Partner with Service Supervisors/Coordinators to align workforce scheduling with project needs
• Promote and enforce adherence to company safety programs across all job sites
• Ensure consistent documentation of opportunities, proposals, and client interactions in CRM systems

Client & Account Management

• Maintain strong client relationships throughout the project lifecycle
• Follow up post-project to ensure customer satisfaction and identify additional opportunities
• Participate in client engagement and business development activities

Additional Responsibilities

• Serve as the designated holder of the company's administrative license
• Stay current on applicable codes, regulations, and industry standards
• Support continuous improvement across sales, operations, and service delivery
• Maintain reliable and punctual attendance

Qualifications

Required Skills & Abilities

• Strong technical knowledge of HVAC systems
• Excellent written and verbal communication skills
• Strong organizational and time management abilities
• Ability to collaborate effectively and foster teamwork
• High attention to detail with the ability to manage multiple priorities
• Commitment to quality, accuracy, and continuous improvement
• Proven leadership skills with a goal-oriented mindset
• Strong project coordination and follow-through

Supervisory Responsibilities

• Oversee HVAC and plumbing project sales professionals
• Manage operational staff, project managers, and field service teams
• Provide leadership, direction, and performance oversight across teams

Preferred Education & Experience

• Bachelor's degree in project management or a related field, or equivalent experience (minimum 5 years)
• 5–7 years of sales experience
• 2–3 years of sales leadership experience
• Professional-level proficiency in English (written and verbal)
• Strong mathematical, analytical, and problem-solving skills

Licensing & Certifications

• Valid driver's license with a satisfactory driving record
• Ability to pass a background check

If you are a results-driven leader with a passion for HVAC and mechanical services, a track record of sales success, and the ability to inspire and develop high-performing teams, we encourage you to apply. This is an outstanding opportunity to take