Director, Cloud GTM Strategy - Agentforce (San Francisco)

About Salesforce

Salesforce is the leading AI‑driven CRM platform dedicated to propelling businesses forward by harnessing the power of AI, data, and customer relationships. This role contributes to propelling new AI initiatives that influence commerce and enhance partner success.

Responsibilities

• COO Business Partnering & Operational Stewardship : Act as the operational partner of the Cloud COO, help shape leadership agendas, capture complex stakeholder action items, and ensure follow‑through for corporate alignment.
• PMO & Governance : Establish, scale, and lead a rigorous PMO governance framework for the Agentforce global GTM rollout, define program workstreams, map dependencies, track milestones, and mitigate timeline risks.
• Rhythm of the Business (RoB) : Own the end‑to‑end orchestration of the operational cadence for Agentforce, including Monthly Business Reviews, Quarterly Business Reviews, leadership staff meetings, and readiness syncs.
• Cross‑Functional Accountability : Play the connective tissue role between Product Management and field execution teams, holding regional sales theaters, product ops, and enablement teams accountable for launch timelines and the Go‑for‑Growth framework.
• Executive Communications & Reporting : Synthesize program status, operational blockers, and performance metrics into clear, visual dashboards, executive briefs, and presentations tailored for C‑suite audiences.
• Operational Readiness Tracking : Oversee mandatory field‑team enablement, incentive structures, and mandate support mandates to prop up the new product hierarchy.

Required Qualifications

• 8+ years of experience in Enterprise Program Management, PMO Leadership, or Business Operations within a high‑growth SaaS or technology organization.
• Proven track record of managing complex, cross‑functional matrixed programs from initiation to global launch.
• Expert‑level governance proficiency, mandatory KPI definition, and mandate‑mandatory mandatory mandatory mand mandate mandatory mandate mandatory mandatory mand mand mandatory mand mandatory mand mand Mand Mand Mand mand Mand Mand mand mand Mand Mand Mand mand Mand Mand mand mand Mand Mand Mand mand Mand Mand Mand mand Mand Mand Mand mand mand mand Mand mand Mand Mand mand Mand Mand Mand mand Mand Mand Mand mand Mand Mand Mand mand Mand Mand Mand mand Mand Mand Mand mand Mand Mand Mand mand Mand Mand Mand mand Mand Mand Mand mand Mand Mand Mand mand Mand Mand Mand mand Mand Mand Mand mand Mand Mand Mand mand Mand Mand Mand mand Mand Mand Mand mand Mand Mand Mand mand Mand Mand Mand mand Mand Mand Mand mand Mand Mand Mand mand Mand Mand Mand mand Mand Mand Mand mand Mand Mand Mand mand Mand Mand Mand mand Mand Mand Mand mand Mand Mand Mand mand Mand Mand Mand mand Mand Mand Mand mand Mand Mand Mand mand Mand Mand Mand mand Mand Mand Mand mand Mand Mand Mand mand Mand Mand Mand mand 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