Valet

Valet

Job Category: Guest Services

Full-Time

On-site

Lexington, KY 40507, USA

Description

Greet guests in a friendly and courteous manner

Open and close vehicle doors for guests. Assisting in loading and unloading of baggage, boxes, etc. into and out of vehicles

Issue vehicle claim check to guest. Safely park and secure guest vehicle in designed parking area. Label vehicle and keys. Place vehicle keys in designated location

Upon receipt of a valid claim check, safely return vehicle and keys to guest

Answer guest inquiries about hotel services and in-house events, etc

Provide guests information about local features such as shopping, dining, nightlife, and recreational destinations

Immediately notify management of any vehicle requests from guests with possible excessive alcohol consumption or in an impaired condition

Prompt reporting to management all emergencies, injuries, missing articles, damage, mechanical problems and safety hazards

Maintain and clean the designated station; standing ready to assist guests

Maintain designated parking area in neat and orderly condition

On time and at work when scheduled, and in proper uniform

Report all tips in compliance with company policy and IRS regulations

Attend department meetings as scheduled

Consistent professional and positive attitude and actions when communicating with guests and associates

Report any incidents of guest dissatisfaction or unusual matters of significance to manager / supervisor so that corrective measures may be taken

Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures. Write shift reports including reports on any incidents of theft, accidents or injuries when assigned. Check with manager / supervisor before leaving work area for any reason

Any other tasks / duties as requested by management

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.