Pool Host/ess - Summer Seasonal

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Located on the southeastern coast of the pristine island of Lāna’i, lies the secluded retreat of Four Seasons Resort Lāna’i, an oceanfront destination offering travelers a curated, personalized island escape. The five-star, five-diamond Resort offers outdoor restaurants, including Nobu Lāna’i, a kid’s club, Tennis Garden, cultural programming, beach and pool with spacious seating areas nestled among tropical gardens, Hawanawana spa and luxury retail boutiques. Built on lava outcroppings, the award-winning Jack Nicklaus-signature golf course features ocean views on every hole. Island activities, many managed by Four Seasons include sunset sails and whale watch tours, horseback riding, sporting clays and archery, biking, hiking, and aerial adventures at Lanai Adventure Park or learn about Hawaiian wayfinding at the on-site observatory. POOL HOST/ESS The Four Seasons Resort Lāna’i is looking for a Pool Host/ess who shares a passion for excellence and who infuses enthusiasm into everything they do. Our teams have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. Work authorization required. WHAT YOU’LL DO The Pool Host/ess delivers attentive, personalized poolside service by welcoming guests, managing seating, and providing amenities such as towels, refreshments, and sunscreen. This role monitors guest needs, maintains accurate guest preferences, and ensures a seamless, comfortable experience through courteous and professional service. Responsibilities include, but are not limited to: Welcome guests and provide attentive poolside service, including orientation, seating, towels, refreshments, and amenity offerings such as oshibori and sun care Manage host stand operations by handling reservations, greeting and seating guests, answering calls, and coordinating seating arrangements using reservation systems Maintain cleanliness and readiness of pool areas and seating sections, ensuring spaces are properly set and guest-ready at all times Develop strong knowledge of menus and offerings, anticipate guest needs, respond to inquiries, and personalize service by recognizing guest preferences and repeat visitors And More! WHAT TO BRING Successful candidate must possess legal work authorization in United States The hospitality business functions seven (7) days a week, twenty-four (24) hours a day and scheduled days and times may vary based on need. Holidays and weekends availability is required. Required by the Hawaii State Department of Health to obtain a Tuberculous (TB) clearance card Hawaii Food Handler's Card is required for this role Ability to stand for extended periods, lift up to 75lbs, and push/pull as needed during shifts JOIN OUR ‘OHANA & ENJOY OUR AMAZING BENEFITS: Hourly Rate: $22.73 Competitive wages Inclusive and diverse employee engagement & recognition events all year-round Complimentary Employee Meals & Dry Cleaning for Employee Uniforms Comprehensive learning and development programs to help you master your craft Energizing Employee Culture where you are encouraged to be your true self! And so much more! We look forward to receiving your application! Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview. Learn more about what it's like to work at Four Seasons Resorts Lana’i, visit us: Twitter: Facebook: Instagram: Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done.