Business Analyst

Job Description

Job Description

We are looking for a Business Analyst to join our team in Charlotte, North Carolina in a contract capacity with the potential to become permanent. This role partners with operational and corporate teams to turn business data into practical recommendations that strengthen fleet performance, improve planning, and support more effective day-to-day decisions. The ideal candidate brings strong analytical judgment, clear communication skills, and the ability to work across departments to connect reporting, processes, and operational outcomes.

Responsibilities:
• Partner with fleet, operations, finance, accounting, and branch teams to align business objectives with field execution and performance priorities.
• Analyze operational and fleet-related data to uncover trends, identify gaps, and recommend actions that improve utilization, readiness, and overall rental results.
• Develop reports, dashboards, and Excel-based analyses that support forecasting, planning, and performance management.
• Translate complex business findings into clear insights and recommendations for leaders and cross-functional stakeholders.
• Evaluate current workflows and business processes to identify opportunities for greater efficiency, accountability, and operational consistency.
• Support asset lifecycle planning by providing analysis that informs readiness, deployment, and return on invested assets.
• Work with stakeholders to document business needs, review process gaps, and help drive continuous improvement initiatives across operations.
• Monitor key business metrics and provide ongoing analysis that supports timely decision-making and execution in the field.• Bachelor’s degree in Business, Operations, Supply Chain, Finance, Accounting, or a related discipline.
• 3–7+ years of experience in business analysis, operations analysis, fleet management, rental operations, or performance improvement.
• Strong analytical and problem-solving abilities with experience using data to support business decisions and performance accountability.
• Advanced Excel skills with the ability to build reports, analyze large data sets, and present findings effectively.
• Demonstrated ability to collaborate across multiple functions, including field teams, operational leaders, and support organizations.
• Strong written and verbal communication skills with the ability to explain insights clearly to varied audiences.
• Experience with process documentation, gap analysis, and business process improvement efforts.
• Familiarity with fleet management, operational reporting, and performance analysis environments is preferred.