Call Center Recruiter

Role Summary

The Call Center Recruiter role is a strategic driver of talent, leading full-cycle recruiting and shaping how we attract, engage, and hire great people. Partnering closely with leaders and Talent and Workforce Planning, this role blends strategy and execution to deliver high-impact hiring outcomes while creating an exceptional experience for every candidate and stakeholder.

Key Responsibilities

Full-Cycle Recruiting

• Experience in high volume call center recruitment is required
• Own the full recruiting lifecycle from kickoff through offer acceptance, delivering a seamless and high-quality hiring process
• Build creative, targeted sourcing strategies that connect with diverse, hard-to-reach talent
• Drive multiple searches forward with urgency, focus, and a commitment to great hiring outcomes

Stakeholder Partnership

• Act as a true thought partner to hiring managers, advising on talent strategy, market insights, and hiring decisions
• Build strong, trust-based relationships that enable you to influence, challenge, and elevate hiring outcomes
• Bring clarity and momentum to the process by setting expectations and driving accountability

Candidate Experience

• Champion an engaging, transparent, and human-centered candidate experience from first touch to final decision
• Create meaningful interactions that leave candidates excited about the opportunity-regardless of outcome
• Ensure every step of the process feels organized, responsive, and well-managed

Offers & Closing

• Lead offers with confidence-aligning candidate motivations with business needs to land the right hires
• Navigate negotiations thoughtfully to create win-win outcomes
• Partner with Talent and Workforce Planning to ensure a smooth transition into onboarding

Process & Collaboration

• Continuously elevate recruiting practices to make hiring faster, smarter, and more effective
• Use data and insights to spot trends, solve problems, and improve results
• Collaborate across Talent and Workforce Planning and external partners to deliver against evolving business needs while maintaining compliance

Qualifications

• Bachelor's degree or equivalent experience
• 5+ years of full-cycle recruiting experience across functions and levels
• 3+ years of experience in high volume call center recruitment
• Proven ability to influence stakeholders and drive hiring decisions
• Strong sourcing capability and experience with ATS/recruiting tools
• Excellent communication, negotiation, and relationship-building skills

Additional Information

• This role involves handling sensitive data and is classified as high-risk
• Responsibilities may evolve based on business needs

Compensation

The salary range for this position is $60k-$70k . Specific offers take into account a candidate's education, experience and skills, as well as the candidate's work location and internal equity. This position is also eligible for health insurance, 401k and bonus opportunity.

Why Claritev?

Healthcare is complex. We help make it clearer.

At Claritev, you'll do work that matters. Together, we're helping make healthcare more transparent and affordable for all through the power of data, technology, and expertise. We offer meaningful opportunities to grow your career, collaborate with talented colleagues, and make an impact on the clients and communities we serve. If you're looking for purpose, growth, and a team that succeeds together, you'll find it here.

What Guides Us

At Claritev, innovation, agility, and a focus on results drive our success. We embrace bold thinking, work as one team, take ownership, and strive for excellence in everything we do - creating meaningful impact for our clients, communities, and each other.