Customer Service Associate

Associate Client Order Coordinator (Document Processor)Monday – Friday 8am-5pmOn-SiteSacramento, CAIf you've worked in the retail, hospitality, or restaurant industries, you know what it takes to keep customers happy and satisfied. The skills developed in those settings can be easily transferred to make a difference in CSC's professional business-to-business environment as a Client Order Coordinator. And there's the added bonus of not having to work nights, weekends, or holidays. These positions come with CSC's competitive benefits—paid time off, medical, dental, and 401(k) plans, just to name a few.We're hiring a Associate Client Order Coordinators for our Corporate and Legal Services department. You'll work directly with Client Service Representatives and vendors across the country. Particular services of this team includes researching and processing legal documents and conducting online research. Our Client Order Coordinators are empowered to solve customer inquiries and problems quickly and professionally. We provide the training, mentorship, and opportunities for growth. You bring the drive, energy, and commitment to provide world-class service. CSC is a place where you're encouraged and expected to be your best.We're a company of helpful people teaming up to make a difference in global business and our local communities. Passionate about service quality, giving back to the community, and devoted to continuous improvement, CSC is the business behind business®Some of the things you'll be doing:Reviewing and processing legal documentsCompleting data entry of customer informationFulfilling customer orders with various jurisdictionsSending accurate results to customers in a timely mannerProblem solving issues related to customers and documentationProvide excellent customer service to internal and external customersElectronic filing and retrieval of documentsWhat technical skills, experience, and qualifications do you need?Ability to work in a fast-paced environmentAttention to detailStrong comprehension and critical thinking skillsSuperb organizational and time management skillsAbility to navigate quickly across multiple systemsStrong Computer skillsEffective written and verbal communication skillsTransactional or administrative experience (reviewing and evaluating documents)Business to Business Customer Service ExperienceLegal Compliance experienceProficiency with Microsoft OfficeAt CSC, compensation decisions are dependent on a number of factors including job location and the knowledge and experience of each individual. A reasonable estimate of the current range is $36,000-42,500.About UsCSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging.CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.We encourage candidates to apply directly to our website and not through third-party sources.Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.Why Work with CSC?CSC is a great place to work with smart and dedicated people.We have won several employer recognition awards, including Top Workplace USA, Great Places to Work India, and Built In's Best Places to Work.We offer fulfilling work and career opportunities. Most positions are filled with internal moves and employee referrals.Employees are eligible for Success Sharing, bonuses, or commission plans based on role and individual performance.CSC offers a competitive and comprehensive benefits package that includes annual leave, tuition reimbursement, referral bonuses, and more.As business needs allow, CSC offers hybrid or remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process.Job InfoJob Identification 17077Job Category Client ServicesPosting Date 09/09/2026, 05:58 PMJob Schedule Full timeLocations 2710 N Gateway Oaks Drive, Sacramento, CA, 95833, US