Construction Collections AR Specialist

Collections/ AR Specialist — Construction

Location: Yorba Linda, CA

Work Arrangement: Fully Onsite

Compensation: $28/hr - $33/hour

Benefits: This position is eligible for medical, dental, vision, and 401k.

Position Overview

We are seeking a detail-oriented Collections Specialist to join an established accounting team within a growing construction organization. The Collections Specialist will play an important role in the day-to-day accounts receivable and collections process.

Key Responsibilities

• Manage and follow up on outstanding customer accounts and past-due balances.
• Make regular outbound collection calls to customers regarding overdue invoices.
• Work with construction-related billing documentation, including progress billing, schedules of values (SOVs), retention, releases/lien waivers, public agency billing, and similar processes.
• Communicate professionally and tactfully with customers while working to secure payment.
• Respond to customer inquiries regarding invoices, payments, account balances, and discrepancies.
• Research and identify the underlying reasons invoices have not been paid.
• Investigate and resolve billing, documentation, and account issues that may be preventing payment.
• Maintain detailed and accurate notes regarding collection activity and customer communications.
• Follow up consistently on outstanding promises to pay.
• Assist with account reconciliations and research discrepancies as needed.
• Work closely with the accounting team to ensure customer accounts remain accurate and up to date.
• Maintain organized records and documentation of collection efforts.
• Provide excellent internal and external customer service.
• Assist with additional accounting and collections-related projects as needed.

Qualifications

• 3–5 years of construction collections experience preferred.
• Experience with construction or other documentation-heavy billing strongly preferred.
• Familiarity with progress billing, SOVs, retention, lien waivers/releases, public agencies, or similar billing processes is a plus.
• Proven experience making outbound collection calls.

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.